Russ Darrow Nissan of West Bend - Service Center

Excellent customer service in the service department I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil change I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil changes. This winter has been very salty, so this is the fourth or so time I’ve come in. Every single time I’m met with excellent customer service. The interior and waiting area is beautiful and brand new. The best part is they have a lovely kids room. When I happen to have my step-son with me it’s very entertaining and even educational. Plus they have refreshments available. On my latest visit a lovely woman named Melanie visited with us and gave my stepson a cute stuffed animal and got him a cup for water. It was so thoughtful and really made him happy. More

Tire pressure We were working with Geordie Boucher and they could not help us with the final step of the process. Tyler stepped in and volunteered to help finalize We were working with Geordie Boucher and they could not help us with the final step of the process. Tyler stepped in and volunteered to help finalize the tire pressure. More

Service lite kept coming on I was politely greeted by Taylor . She answered all my questions & kept me updated on the work that was being done. They also washed my vehicle. I was politely greeted by Taylor . She answered all my questions & kept me updated on the work that was being done. They also washed my vehicle. Taylor was awesome. More