Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
223 Reviews
Call Service Center (262) 429-8107

223 Reviews of Russ Darrow Nissan of West Bend - Service Center

Sort by
May 04, 2025

Great staff, pleasant atmosphere. Everyone at the dealership is friendly. The gentleman that sold me my truck remembers me. Always asked how I'm doing and how it is and the service de More

by JLEAIR
Recommend Dealer
Yes
Employees Worked With
I believe his name was Rodney. In service
Report | Print
May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Brian at Nissan is the best! He will help you through any of your vehicle concerns. Give him a call. More

by BRIANBAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian bahr
Report | Print
May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Prompt and great followup. Very accommodating with scheduling time. Quick turnaround and liked the video texted after the work. More

by pshare1954
Recommend Dealer
Yes
Employees Worked With
G and Brian
Report | Print
May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Service was very nice and quick. Employees were very knowledgeable and personable. Sales floor was clean and snacks were appreciated More

by DDUB.72601
Recommend Dealer
Yes
Report | Print
May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Great service. Was great working with the sales team on my new pathfinder lease agreement. Thank Chris Rose More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

They were fast, friendly and did a great job with my car! I would recommend them! More

by Brit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The older gentleman at the service desk was very nice and efficient
Report | Print
May 01, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Everyone was informative and prompt was very happy with my time spent in you company More

by PERRYMERKES.PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out, Perry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 29, 2025

He was very helpful with providing me with an email address to send him my mailer discounts coupon so he could apply the discount offer to my invoice More

by GANDULES60
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
Report | Print
Apr 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 24, 2025

Great service, but it comes at a cost to the customer, unnecessary charges on my Bill. And really it wasn’t right. More

by sb_potter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. Please feel free to reach out if you would like to discuss your appointment. Mitchell Darrow mitchell.darrow@russdarrow.com

April 23, 2025

Great Complete quality service! friendly helpful technicians! Great care ease of in and out! Will be back More

by Cmueller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
Report | Print
Apr 23, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
3
...
23