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Russ Darrow Nissan of West Bend - Service Center
West Bend, WI
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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204 Reviews of Russ Darrow Nissan of West Bend - Service Center
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December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
November 22, 2019
WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all you do More
by mayvilletireco
Employees Worked With
Melanie Leinen
November 22, 2019
Knowledgeable service professionals, clean, inviting showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service a showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service advisors as well. More
by Billzgirl24
Employees Worked With
Taylor Lecher, Melanie Leinen
November 22, 2019
Great place and area to shop for cars. Really friendly staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! More
by Chrisp123
Employees Worked With
Melanie Leinen
November 03, 2019
Fantastic service department. Extremely personable and attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for understanding!!! More
by James
Employees Worked With
Adam Retzlaff
October 01, 2019
The customer service was great from the phone call to special ordering my alternator belt to the service for my truck . All in all very satisfied. special ordering my alternator belt to the service for my truck . All in all very satisfied. More
by Robert
Employees Worked With
Taylor Lecher
September 09, 2019
Fast and easy ise of online sscheduler for service Easy to schedule service, friendly staff. Only comment is when scheduled to pick up client, either be on time or call client. Most individuals do not Easy to schedule service, friendly staff. Only comment is when scheduled to pick up client, either be on time or call client. Most individuals do not work in an area where they can watch to see if car has pulled up. More
by Laurie
Employees Worked With
Danielle Hagen
August 25, 2019
Poor oil change experience Had my oil changed there and my oil filter blew off, I had to tow it there and it was a really big inconvenience. They had no clue how it happened a Had my oil changed there and my oil filter blew off, I had to tow it there and it was a really big inconvenience. They had no clue how it happened and They change my oil for free, but no compensation for my inconvenience. More
by Woody68
Employees Worked With
Adam Retzlaff
August 23, 2019
Great service The staff go out of their way to provide service on my VW even though not a VW dealer - appreciate that and friendly, helpful service staff so much!! The staff go out of their way to provide service on my VW even though not a VW dealer - appreciate that and friendly, helpful service staff so much!! More
by VW
Employees Worked With
Melanie Leinen, Danielle Hagen
