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Russ Darrow Nissan of West Bend - Service Center
West Bend, WI
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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204 Reviews of Russ Darrow Nissan of West Bend - Service Center
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May 06, 2020
Great service Dept. Good communication. Taylor did all she could to help me with my vehicle. They even washed my truck before pulling it up for me. she could to help me with my vehicle. They even washed my truck before pulling it up for me. More
by Davidhjr
Employees Worked With
Taylor Lecher, Adam Retzlaff
February 18, 2020
Clean, friendly and timely, what more can you ask for! State of the art services, sales and showroom right at your fingertips. Free car washes and oil changes as well! State of the art services, sales and showroom right at your fingertips. Free car washes and oil changes as well! More
by 5k4real
Employees Worked With
Taylor Lecher, Melanie Leinen, Jacob Wilson
January 30, 2020
Emission Testing She was so helpful with offering drinks and a free car wash, they are always efficient when I bring both of our Nissan vehicles in for regular oil cha She was so helpful with offering drinks and a free car wash, they are always efficient when I bring both of our Nissan vehicles in for regular oil changes. More
by Letitsnow
Employees Worked With
Melanie Leinen
January 26, 2020
Vehicle called in for recall and service campaign on air bag wanted to charge 800 and having the vehicle 3 days and apart would not fix for free when told this was a free service will be looking into this bag wanted to charge 800 and having the vehicle 3 days and apart would not fix for free when told this was a free service will be looking into this one for safety reasons More
by livermorejean
Employees Worked With
Taylor Lecher, Adam Retzlaff
January 22, 2020
GREAT EXPERIENCE FROM START TO FINISH NO COMPLAINTSAND A GREAT EXPERIENCE FROM START TO FINISH. I WILL CONTINUE TO BRING MY VEHICLE AND BUSINESS TO RUSS DARROW NISSAN OF WEST BEND. NO COMPLAINTSAND A GREAT EXPERIENCE FROM START TO FINISH. I WILL CONTINUE TO BRING MY VEHICLE AND BUSINESS TO RUSS DARROW NISSAN OF WEST BEND. More
by DMAYWORM
Employees Worked With
Ivan Lawler, Taylor Lecher, Patrick Fitzgerald, Dana Kay Behm, Melanie Leinen, Jacob Wilson, Chris Loebel, Adam Retzlaff, Randi Schueller
January 17, 2020
Walked in and was instantly greeted.. I made an appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep up the good work! Much appreciated More
by Casewilli
Employees Worked With
Melanie Leinen
December 23, 2019
GREAT SERVICE EXPERIENCE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE TO COMPLETE OUR JOB UNTIL AFTER THE HOLIDAYS. GREAT SERVICE WITH A BEAUTIFUL SMILE! THANK YOU! More
by bpeppler
Employees Worked With
Melanie Leinen
December 09, 2019
I always have a great experience at Russ Darrow Nissan in West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice and are great to work with! The waiting area is very comfortable and they have great coffee and snacks... makes getting an oil change or service done to your car an enjoyable experience! More
by kat_boelte
Employees Worked With
Melanie Leinen
December 06, 2019
Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More
by Elaine
Employees Worked With
Melanie Leinen, Jacob Wilson
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
