Russ Darrow Nissan of West Bend - Service Center

The people here are top notch and really did an excellent job in making us feel welcome and meeting our vehicles maintenance need. Beautiful location. Beautiful people. job in making us feel welcome and meeting our vehicles maintenance need. Beautiful location. Beautiful people. More

First oil change and tire rotation went good at Nissan in West Bend. Easy to schedule didn't have to wait long for an appointment. Also, for the second time addressed an issue with the headlights/lamp unit, West Bend. Easy to schedule didn't have to wait long for an appointment. Also, for the second time addressed an issue with the headlights/lamp unit, which was present when we purchased the car from Russ Darrow Metro Mall in May, which after some discussion with Keith the manger in West Bend, he agreed to help us look into. Hopeful that will be resolved positively by Russ Darrow! More

Excellent experience top notch!! Great communication and price was lower than estimated. Write up was quick and easy the communication was great throughout the repair process. Great job by all. price was lower than estimated. Write up was quick and easy the communication was great throughout the repair process. Great job by all. More

I came in for a oil change and was greeted by the nicest person ever Melanie. She is the definition of customer service. She told me anytime I’m in the area t, to stop by for a car wash. It’s not often person ever Melanie. She is the definition of customer service. She told me anytime I’m in the area t, to stop by for a car wash. It’s not often that people take time to say hi to a customer. It is much appreciated More

Melanie brings parts to us whenever we work on a Nissan vehicle. She is always pleasant, friendly, efficient and accurate. It is a pleasure to have her deliver to us. vehicle. She is always pleasant, friendly, efficient and accurate. It is a pleasure to have her deliver to us. More

Was very happy with The service on July 27rh. We lube oil filter and tire rotation and a couple other filters were updated. Thank you oil filter and tire rotation and a couple other filters were updated. Thank you More

The service department did an Excellent Job of detailing my vehicle! Although we had a mixed-up with the appointment the staff was very accommodating in meeting my needs. my vehicle! Although we had a mixed-up with the appointment the staff was very accommodating in meeting my needs. More

A pleasure to work with, made my appointment same day. Will definitely ask for her again if I need service. Thank you very much for all the help. Will definitely ask for her again if I need service. Thank you very much for all the help. More

Great help with my car service again, so thanks everyone! A nice positive & happy atmosphere makes me happy to come get an oil change :) thankes! A nice positive & happy atmosphere makes me happy to come get an oil change :) thankes! More

Wonderful customer service i give it a 5 stars great person to work with and that pride and making sure u comfortable and answer any questions u have definitely love this place person to work with and that pride and making sure u comfortable and answer any questions u have definitely love this place More