Russ Darrow Nissan of West Bend - Service Center

This is my first experience with any Russ Darrow dealership. Was greeted with a very nice smile. I have a Ford product but believe me if I had a Nissan I would be back for all my services. Thank you dealership. Was greeted with a very nice smile. I have a Ford product but believe me if I had a Nissan I would be back for all my services. Thank you for the courteous Shown. Plus the work well done.. thank you again More

I have been to this dealership quite often and have always had a favorable experience. The appointment scheduling was easy. My car got worked on upon arrival. The lady that wrote up the order was very always had a favorable experience. The appointment scheduling was easy. My car got worked on upon arrival. The lady that wrote up the order was very friendly and my car was finished in a timely manner and a video was sent to me with the inspection being done. Thanks for a good job. More

My experience was great. No issues whatsoever. Thanks The oil change and inspection took less than an hour. No issues whatsoever. Thanks The oil change and inspection took less than an hour. More

Great sales employees, felt very welcomed and comfortable through the sales process. Over all great experience. through the sales process. Over all great experience. More

Necessary repair was completed in a timely fashion and for a reasonable and competitive price. Service department was diligent in keeping me updated to the progress of the work I had done. for a reasonable and competitive price. Service department was diligent in keeping me updated to the progress of the work I had done. More

The dealership has made good improvements over the past few years. Especially with the service department. few years. Especially with the service department. More

Since purchasing my vehicle new in April 2024, it has always been a good experience talking to, getting service done. Had WATER in one headlight. Boucher Nissan said it was normal. WATER IN A HEADLIGHT? always been a good experience talking to, getting service done. Had WATER in one headlight. Boucher Nissan said it was normal. WATER IN A HEADLIGHT? Russ Darrow said no, it's not, fixed it under warranty right away. Oil changes, everything at Russ Darrow Nissan has been great More

Able to quickly diagnose the issue with my vehicle and schedule the repair in a timely fashion schedule the repair in a timely fashion More

Entire service department was attentive, courteous and enjoyable to work with. Service needs were effectively communicated and was completed timely. enjoyable to work with. Service needs were effectively communicated and was completed timely. More

Oil change and tire rotation was done quickly and expeditiously. Follow up was quick and precise expeditiously. Follow up was quick and precise More