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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
223 Reviews

223 Reviews of Russ Darrow Nissan of West Bend - Service Center

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May 13, 2025

Great service and great people. Got me into a new pathfinder rock creek edition and I love it. More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Overall friendly and very thorough Seems to have knowledge about my car. The tech did a great job explaining the problem. More

by WUESTEN2003
Recommend Dealer
Yes
May 14, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 12, 2025

Easy, friendly, fast I like the video of my car. The staff was extremely kind and it was a very easy, quick experience More

by CRUSHEDCATS79
Recommend Dealer
Yes
May 12, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 10, 2025

I had a great experience! My car feels so much better after the service. I really appreciated that I didn’t have any issues getting to work while my car was being fixed—they p More

by Eva Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My bad I don’t know his name.
May 10, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 10, 2025

The facility is beautiful. Brandon was very helpful and professional. The detail job was lacking and I had to do that myself. I am hoping to receive my other key fob early next More

by LEGEND11141
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 09, 2025

They were honest,helpful and easy to work with. Would go recommend them to others. More

by CURRANTWIN1
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 09, 2025

They listened to my needs and helped me find the car that checked all the boxes. More

by S_ALLISON_80
Recommend Dealer
Yes
Employees Worked With
Tim, Rob & Shannon
May 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 08, 2025

The staff is very friendly. The waiting room is quiet and peaceful, with comfortable chairs. There is coffee and tea and snacks to go with them. There is everything to make it p More

by alexabasov
Recommend Dealer
Yes
Employees Worked With
Oh, no
May 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

May 07, 2025

Very helpfully and professional kept me very updated on my repair Professional kind and knowledgeable More

by timglenboski
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 06, 2025

The service is good from the time I pull in the garage. I m usually met at the door and a few minutes later I m in the lounge reading a book. The service is quick and I’m out the door. I like the fact I ca More

by KKASABUSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

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