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Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
503 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 503 reviews

January 31, 2025

Amazing , approachable, family oriented, smart with tons of knowledge and experience and they really appreciate us. It’s my 3rd car purchase and Drake is go to guy! He showed me everything inside the car More

by Jujuujuj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Drake and our team here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 30, 2025

Amanda did an excellent job finding multiple vehicle options to consider! While there were some bumps in the road, Amanda more than made up for them with her stellar customer service. More

by sarah.schwarten
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jan 31, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you, Sarah! Here at Russ Darrow Nissan of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

January 24, 2025

Got my car back to working in extremely cold day with it not starting and tire pressure issues. And most important they Listened to me and got it all fixed More

by cathyshock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 26, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks, Cathy, for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

January 24, 2025

We were well taken care of. They were very polite and explained everything to us More

by SUPER1620
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

January 23, 2025

They did a great job. Polite, knowledgeable Done in the time promised, with no surprises. I'll be back for all of my service. More

by scollardsr
Recommend Dealer
Yes
Employees Worked With
Ellisha Donath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name is Brian,service writer
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Jan 23, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

The dealership helped me in a great way they told me what was wrong, and what was causing some issues. More

by Jaidon Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Frey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wilder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Rose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Retzlaff
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Jan 23, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review, Jaidon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

Dealership is always clean and personnel is always helpful and friendly. They always complete the service in a very timely fashion. More

by Km_pagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
Report | Print
Jan 23, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

January 19, 2025

The gentleman working at the service counter was EXTREMELY helpful, kind and friendly! I wish I remembered his name, but he was fantastic More

by lpierce0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
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Jan 20, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2025

It is Clean, professional, timely and reliable for my Nissan needs. Roger is always personable. More

by SDMPOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
Report | Print
Jan 18, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for the kind words for Roger and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

January 15, 2025

Easy to work with. Responsive to questions. Kept me informed about process. Brandon was great More

by lboelter2
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

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