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Russ Darrow Nissan of West Bend

West Bend, WI

4.0
430 Reviews

2665 W Washington St

West Bend, WI

53095

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Showing 430 reviews

July 29, 2021

Very professional; stated what I wanted and had the perfect car for me. They really listen to what you need. Very thorough explanation of all financial information. More

by LaurenA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
June 28, 2021

Excellent experience throughout the entire dealership. Everyone was so helpful and willing to go the extra yard. More

by JCII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, Anahit (Ani) Rushmer
June 18, 2021

Keith is a definite asset to your service department. He is customer oriented, professional and very knowledgeable. He provides peace of mind- job well done More

by Janjackson925gmail.com
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith - service department manager
June 09, 2021

Fast, efficient oil change and tire rotation while I waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Adam Retzlaff
May 28, 2021

Roger & Keith are always a pleasure to work with. They are professional, knowledgeable and friendly customer service representatives. The service is completed in a timely matter. More

by Cdl1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger & Keith
May 22, 2021

The dealership is always on time, friendly, and helpful. I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! More

by dbergz33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Adam Retzlaff
May 22, 2021

Very caring and very helpful and great service. I highly recommend the Russ Darrow Nissan in West Bend Wisconsin. Service representative was very caring and helpful. Thanks. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
May 04, 2021

Came in for a oil change and walk out with fresh wash car. Love their service. Was worth the drive from Milwaukee will be back. More

by Mzquinn4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Retzlaff
May 03, 2021

I was able to go in for oil change without an appointment and was treated like a long time customer went above and beyond my expectations More

by W m k u r k 7 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellisha Donath, Ivan Lawler, Taylor Lecher, Melanie Leinen, Kelly Phillips, Adam Retzlaff, Chad Ellis
April 22, 2021

We had a service appointment which went fine, we have no complaints. Our service advisor was Roger Abfall and we were pleased with him. He explained our service issues/repairs. A sign on the door stated More

by msweetbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Abfall
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