Russ Darrow Nissan of West Bend

Oil change Great hospitality. Greeted with a friendly smile. Professional job. Clean store. Friendly staff. Oil change was well done. Satisfied with services. Great hospitality. Greeted with a friendly smile. Professional job. Clean store. Friendly staff. Oil change was well done. Satisfied with services. Melanie was a delight to work with. More

Just what we were looking for. We are cheap! We have alot I'd kids and not a lot of time or money. Recently, one of our cars was in a minor fender bender but was totaled by the in We are cheap! We have alot I'd kids and not a lot of time or money. Recently, one of our cars was in a minor fender bender but was totaled by the insurance company. Did I mention that we are cheap and because of that I've always had to scour the interest looking for the best deal out there for our limited budget. We needed a replacement now so we looked online a little but we wanted to see what a dealership could do for us. We wanted someone that would have looked the car over that knew what they were doing and would stand behind their product. We went to see Dana and she was quickly able to help us find just what we needed without all the typical dealership hassle or the Craigslist BS. Thank you Dana for making this a painless no-brainer decision for us. More

Great! Worked with Dana and glen they are super accommodating helped us in so many ways! Highly recommend the store is very nice and welcoming gatta see this Worked with Dana and glen they are super accommodating helped us in so many ways! Highly recommend the store is very nice and welcoming gatta see this store! More

Shopping for my dream car! I have been working with sales associate Dana Behm, to find my dream car! Dana has been extremely helpful, prompt and complete with my many questions I have been working with sales associate Dana Behm, to find my dream car! Dana has been extremely helpful, prompt and complete with my many questions and crazy quests. I highly recommend Dana. She is knowledged, fast and friendly. More

Excellent customer service in the service department I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil change I’ve been coming to this dealership for the last month after purchasing a used car. I purchased a package that included free car washes and oil changes. This winter has been very salty, so this is the fourth or so time I’ve come in. Every single time I’m met with excellent customer service. The interior and waiting area is beautiful and brand new. The best part is they have a lovely kids room. When I happen to have my step-son with me it’s very entertaining and even educational. Plus they have refreshments available. On my latest visit a lovely woman named Melanie visited with us and gave my stepson a cute stuffed animal and got him a cup for water. It was so thoughtful and really made him happy. More

Friendly, efficient service Jake was knowledgeable, kind, and patient. He was willing to stay and teach me about my new car as long as I needed. I am retired and I would recomme Jake was knowledgeable, kind, and patient. He was willing to stay and teach me about my new car as long as I needed. I am retired and I would recommend Jake Baures to assist you if you desire a comfortable and pleasant buying experience. No pressure and great listening. More

Great Service We had an appointment to see a 2017 Impala that we found online. We were greeted by Justin who helped us with the buying process. We got the car at a We had an appointment to see a 2017 Impala that we found online. We were greeted by Justin who helped us with the buying process. We got the car at a great price, and Justin was exceptional answering any questions we had about the Impala. He even connected my phone to the Bluetooth for me! Overall, I had a great experience dealing with Justin, and the Russ Darrow Nissan store in West Bend. More

Tire pressure We were working with Geordie Boucher and they could not help us with the final step of the process. Tyler stepped in and volunteered to help finalize We were working with Geordie Boucher and they could not help us with the final step of the process. Tyler stepped in and volunteered to help finalize the tire pressure. More

Very helpful I came in looking for a new car for when the time comes. When I walked in I was greeted by Justin. He was a great person to work with. He was very hel I came in looking for a new car for when the time comes. When I walked in I was greeted by Justin. He was a great person to work with. He was very helpful and understood exactly what I needed and wanted. When the time comes for me to take the next step and purchase a new car I’ll definitly be back! More

Service lite kept coming on I was politely greeted by Taylor . She answered all my questions & kept me updated on the work that was being done. They also washed my vehicle. I was politely greeted by Taylor . She answered all my questions & kept me updated on the work that was being done. They also washed my vehicle. Taylor was awesome. More