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Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
584 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 584 reviews

June 14, 2025

Brandon had a 3:00 appointment with me and did not follow through with it was helping other customers. Chris began to help me and did a good job More

by D_RHEINGANS
Recommend Dealer
No
Employees Worked With
Chris and Brandon
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Jun 18, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

Got me in on time, completed everything I asked them to do and finished ahead of schedule. Great service. More

by SSKROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 12, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

Everyone there is very professional and knowledgeable . All questions are answered accurately leaving the customer with no questions at the end . More

by DBudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
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Jun 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2025

I am very satisfied with the Service Department. The staff is very friendly and knowledgeable. I have worked with Brian. He is very up front to what the problem is and how to go about fixing it More

by GFSEMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 11, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

He was very helpful and had a alot of information to share with me. Thank you. More

by Josie pischke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Everything went well for my oil cjh nge They checked everything for me. I was well pleased More

by PATALLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 10, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Salesperson was very knowledgeable about the vehicle and incentives offered. Everyone at dealership was friendly. More

by RRROGGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rivera
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Jun 10, 2025 -

Russ Darrow Nissan of West Bend responded

Here at Russ Darrow Nissan of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

June 09, 2025

They did a great job finding the specific vehicle I was looking for and getting all the accessories installed! More

by MEGANKREMSREITER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

This is the 2nd car I've bout from Drake and Russ Darrow Nissan. I was very happy with how Drake just rolled with the process and that he understood how important it was for me to leave with exactly what I More

by Angella Mueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

No thank you Just 12 more words Just eight more words Just four more words More

by Mlwinx13
Recommend Dealer
Yes
Employees Worked With
Roger i believe
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Jun 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

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