Russ Darrow Nissan of West Bend

It was a great experience with the dealer. Drake was very professional, helpful and patient with our queries. I would definitely recommend Russ Darrow West Bend. A 10/10 experience. Drake was very professional, helpful and patient with our queries. I would definitely recommend Russ Darrow West Bend. A 10/10 experience. More

My whole experience with Russ Darrow and Mitch were great. Mitch was very patient. I knew what I was looking for in a vehicle and he did not try to steer me towards vehicles that did not meet my cri great. Mitch was very patient. I knew what I was looking for in a vehicle and he did not try to steer me towards vehicles that did not meet my criteria. I did not feel any pressure throughout the process. Answered all my questions. I felt I received a fair deal on my trade. Very happy with my Rogue. More

After an accident that took my prior vehicle, the gentleman, Mitchell, was very patient with me and my husband. Understanding, we wouldn’t have a trade-in, this company worked diligently to find us a gentleman, Mitchell, was very patient with me and my husband. Understanding, we wouldn’t have a trade-in, this company worked diligently to find us a vehicle we could purchase within our capabilities. And so that we wouldn’t miss our pre-planned trip out of country, they were able to deliver our rogue that very day. Thank you More

The customer service there was amazing! ! All employees are kind and friendly! They all made it easy on choosing a new car! ! All employees are kind and friendly! They all made it easy on choosing a new car! More

When there was a miscommunication on appointment date, the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. More

Oil change took over 1 hour. Car was inspected but previous visits were much shorter. Car was inspected but previous visits were much shorter. More

Great service as always. My repairs were done timely and accurately, and as an added over the top touch of customer service they washed my car. My repairs were done timely and accurately, and as an added over the top touch of customer service they washed my car. More

Drake Burke did a great job. He was very patient and waited while I got affairs in order to get my new vehicle. I would only say that he should work on his stoicism. It would be very helpful for him in waited while I got affairs in order to get my new vehicle. I would only say that he should work on his stoicism. It would be very helpful for him in future dealings. More

Fast and friendly service! They were excellent to work with as usual. Keith is the best service manager I have worked with! I would recommend the service department to anyone. with as usual. Keith is the best service manager I have worked with! I would recommend the service department to anyone. More

Good service will use again and they kept me informed about everything they were doing about everything they were doing More