Russ Darrow Nissan of West Bend

Scheduled maintenance Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full syn Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full synthetic oil because it’s better and there was modest upcharge from the standard oil. The advisors are very nice and the lounge/waiting area is very nice. Met the service manager too and was impressed...a real car truck guy that’s been in the business a long time. I am glad to have a Nissan dealership in West Bend! More

Would recommend! Everything went great. Would recommend to others. I am very happy with my purchase and highly encourage others call Patrick directly. Very helpful and Everything went great. Would recommend to others. I am very happy with my purchase and highly encourage others call Patrick directly. Very helpful and friendly More

Seamless Service Experience Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the wo Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the work was done seemlessly efficient. I would highly recommend Taylor and Russ Darrow for routine and specialized care of your vehicle. Great job!,, More

Great experience Dana and crew were straightforward, efficient and professional. Amir was a hoot. Would highly recommend. Nice open facility, accommodating staff and s Dana and crew were straightforward, efficient and professional. Amir was a hoot. Would highly recommend. Nice open facility, accommodating staff and swell customer amenities. Great all-around experience. More

GREAT Car Buying Experience!!! Dana Behm did an amazing job of showing me a 2018 Nissan Pathfinder. She selected a vehicle that met all my wish list items, then thoroughly explaine Dana Behm did an amazing job of showing me a 2018 Nissan Pathfinder. She selected a vehicle that met all my wish list items, then thoroughly explained its features. We couldn't get the numbers to work on that vehicle. Dana, her manager and Brian in Finance, went out of their way to locate a vehicle that met my needs & fit my budget. They figured out a way to allow me to trade in a vehicle I was upside down on almost $3,000 AND still keep the numbers budget friendly for my meager fixed income. Russ Darrow Nissan in West Bend did a PHENOMENAL job of understanding my situation, presenting me with workable solutions and then following through after I made my decision to ensure delivery of my vehicle that same day. I have now purchsed/leased 12 cars since I started driving. This by far and away is THE BEST car buying experience I have ever had!!! My profound thanks to Dana Behm, her sales manager, Brian the F&I guy and all the other people who helped turn my old nightmare vehicle into a beautiful 2018 Nissan Rogue!!! The 2018 Nissan Rogue I leased fits my needs, is fun to drive and fits my budget! AWESOME JOB!!! More

Excellent Customer service My favorite dealership to get service done. Outstanding service and they get you in/out quickly. Melanie and Dale are always a pleasure to deal with. My favorite dealership to get service done. Outstanding service and they get you in/out quickly. Melanie and Dale are always a pleasure to deal with. Thanks Russ Darrow. More

the service department was EXCELLENT The Service Department was engaging, friendly, and provided efficient and successful service for my 2018 Altima. The waiting area was clean and had a The Service Department was engaging, friendly, and provided efficient and successful service for my 2018 Altima. The waiting area was clean and had a variety of beverages and snacks. The waiting area was even festively decorated to make you feel like they cared about the atmosphere. More

Best Staff to purchase a Vehicle Rust Darrow in West Bend has been very accommodating. We purchased 2 vehicles in 2018 and recommend this car dealership! Thank you Blair and Glen! Rust Darrow in West Bend has been very accommodating. We purchased 2 vehicles in 2018 and recommend this car dealership! Thank you Blair and Glen! More

Perfect from start to finish I came in to look for vehicles yesterday and the moment I walked through the door I was greeted with a handshake. The staff is incredibly friendly and I came in to look for vehicles yesterday and the moment I walked through the door I was greeted with a handshake. The staff is incredibly friendly and could not have been better. I left feeling confident and overwhelmed with excitement. This was by far the best car buying experience I've ever had. More

Fast and extremely personable Was impressed by the knowledge. Extremely kind and willingness to help with multiple cars was beyond satisfactory. Would definitely come back in the f Was impressed by the knowledge. Extremely kind and willingness to help with multiple cars was beyond satisfactory. Would definitely come back in the future. Would recommend to other friends and family. More