Russ Darrow Nissan of West Bend

Always friendly and accomodating Everytime I call to schedule an appointment for service work to be done on my car, they are so friendly and accomodating! I always feel welcome! Everytime I call to schedule an appointment for service work to be done on my car, they are so friendly and accomodating! I always feel welcome! More

Fast and courteous and thorough This was my first visit to Nissan of West Bend. I had made an appointment earlier the same day. The service advisor was knowledgeable and courteous This was my first visit to Nissan of West Bend. I had made an appointment earlier the same day. The service advisor was knowledgeable and courteous to his co-workers who had their various roles. I was directed to a clean waiting area where I went to read a book. Someone came out and showed me how to operate the fancy coffee machine. After a half hour or so another person came out and explained the work performed and how it was billed. I came in with an online coupon which they applied. There was no attempt to over-sell, but the advisor suggested what might need attention on my next visit. Then I paid the cashier, walked over to the heated area where the vehicle was waiting (it was minus 7 degrees outside). They raised the door for me and off I drove. Altogether a good experience! More

It was very relaxing and very helpful. I came in without a schedule appointment and Melanie got me in with no problem she also gave me a free carwash. Thank you Melanie!! I came in without a schedule appointment and Melanie got me in with no problem she also gave me a free carwash. Thank you Melanie!! More

Very happy with how fast things were taken care of Mr Jacob Wilson was very helpful with the process of getting a new vehicle and thank you to everyone who helped to speed up the process Mr Jacob Wilson was very helpful with the process of getting a new vehicle and thank you to everyone who helped to speed up the process More

Question on my cars tires They were very helpful immediately upon my arrival. The got a technician to answer my question about the tires that I has a concern about. They were very helpful immediately upon my arrival. The got a technician to answer my question about the tires that I has a concern about. More

Great Experience! Thanks to Patrick, Stephanie, Dave, Dana and others for making one of the smoothest auto purchases we've had. The Russ Darrow team bent over backwards Thanks to Patrick, Stephanie, Dave, Dana and others for making one of the smoothest auto purchases we've had. The Russ Darrow team bent over backwards to meet our needs leaving us with a terrific feeling after the sale. Thanks to all!. By the way, we traded my black 2010 Frontier SL in on the black 2019 Frontier Pro 4X...so we're obviously Nissan fans. Bob and Cheryl More

No pressure, excellent service We were impressed with Patrick because he was very knowledgeable of the vehicles and he was able to answer our questions or find the answers. He did We were impressed with Patrick because he was very knowledgeable of the vehicles and he was able to answer our questions or find the answers. He did not pressure us to make a decision. We came back three times to meet with Patrick and he was very patient with us. He understood this was a big decision for us. We would highly recommend Patrick to anyone who is car shopping. More

Very helpful Chris was awesome! Super helpful. We walked in there with an idea of what we wanted and left happy. I highly recommend buying from this dealership and Chris was awesome! Super helpful. We walked in there with an idea of what we wanted and left happy. I highly recommend buying from this dealership and letting Chris give you a hand. More

Awesome dealership Kenny Lippold was our salesperson and he was very knowledgable about the Subaru we purchased eventhough it was a Nissan dealership. He was very consc Kenny Lippold was our salesperson and he was very knowledgable about the Subaru we purchased eventhough it was a Nissan dealership. He was very conscientious about the price we wanted to be at and what fit our needs in car features. Amir was our finance person and explained all the paperwork while making our visit as short as possible. I highly recommend this dealership. More

Stress free I had crashed my car over a week ago, so I was in need of a new car. I was searching online and that's where I saw this mustang. I drove over to the d I had crashed my car over a week ago, so I was in need of a new car. I was searching online and that's where I saw this mustang. I drove over to the dealership and that's where I met Patrick. I told Patrick about what had happen and about the car I wanted. After test driving the mustang I decided to buy it. When I got to signing the paper work I met Dana. Both Patrick and Dana answered all the questions I had and made my buying experience easy and stress free. More