Russ Darrow Nissan of West Bend
West Bend, WI
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Great The staff at russ darrow nissan in west bend is very friendly. Taylor helped me with the warranty work on my old vehicle a few times and Jean was hel The staff at russ darrow nissan in west bend is very friendly. Taylor helped me with the warranty work on my old vehicle a few times and Jean was helpful throughout the purchasing of the new truck More
Happy and relieved!!!! Dave and Jean were amazing! They were there every step of the way, and any worries I had walking in, they reassured me immediately. With a huge life d Dave and Jean were amazing! They were there every step of the way, and any worries I had walking in, they reassured me immediately. With a huge life decision, best one I have made financially with their help! More
Russ darrow West Bend The people at Russ Darrow In west bend was nice and had great volume in personality. They help me and answered all my questions. I would recommend you The people at Russ Darrow In west bend was nice and had great volume in personality. They help me and answered all my questions. I would recommend you ask for Patrick Fitzgerald nice guy. Not pushy, and cool calm and collected. The Gm seems to be honestfrom my experience. And all will help you the best they can with your circumstances More
Superb Excellent customer service. Our sales person, Kenny Lippold, was professional yet fun to work with. He has a great sense of humor. He spends as much t Excellent customer service. Our sales person, Kenny Lippold, was professional yet fun to work with. He has a great sense of humor. He spends as much time with you as you need, he is not pushy and he is very helpful in finding you exactly what fits your needs and budget. He doesn't want you to be disappointed or have regrets (buyers remorse). Everyone we met and spoke with were friendly and always had a smile . More
West Bend Nissan I buy a lot of cars and you never know what kind of experience you will run into walking on to a car dealership. This car buying experience was the b I buy a lot of cars and you never know what kind of experience you will run into walking on to a car dealership. This car buying experience was the best I've come across. Patrick was very professional and never pushy. I would definitely recommend this place if you are in the market for a Nissan. More
Disappointed Get a 9500 mile service oil change and inspection for anymaintenance needed was just fine, but upon request at time of service to get an upgrade on Get a 9500 mile service oil change and inspection for anymaintenance needed was just fine, but upon request at time of service to get an upgrade on Titan Xd lockable tailgate upgrade and would happily pay for it the service department failed to get back to me. So if you want service done dealership is just ok, but want to get more to upgrade your vehicle choose a different dealership that actually cares about what the customer wants. More
Flexible fast and welcoming service!! Thank you Melanie!! My first Nissan Armada service...This dealership got me in fast for same day oil change service and with a warm hospitable welcome, thank you Melanie! My first Nissan Armada service...This dealership got me in fast for same day oil change service and with a warm hospitable welcome, thank you Melanie!!, I would certainly recommend this dealer to those that look for flexibility, convenience and want to be treated with first class service! Thanks Melanie and the Russ Darrow Group! More
Service Experience Friendly folks and great service. Waiting area is comfortable and extra clean. Everything you would want as a customer to make your visit as pleasant Friendly folks and great service. Waiting area is comfortable and extra clean. Everything you would want as a customer to make your visit as pleasant as possible. More
New vehicle purchase Jacob was very knowledgeable and thorough about the vehicle I was interested in. Very polite and always available. The rest of the staff was outstandi Jacob was very knowledgeable and thorough about the vehicle I was interested in. Very polite and always available. The rest of the staff was outstanding as well. Highly recommended this dealership! More
Easy no hassle sales. Great price on used vehicles. I've given only 4 stars because honesty matters. The reasons why I chosed 4 stars wouldn't be because of a bad experience but, there's more room for i I've given only 4 stars because honesty matters. The reasons why I chosed 4 stars wouldn't be because of a bad experience but, there's more room for improvement when it comes to others services. Great sales guy, Jacob thank you again, we believe you deserve a 5 star personally due to your customer skills and they way you handle our situation. Showroom looks awesome, very comfortable and welcoming. Our finance lady Dana, she was very knowledgeable and quick about handling our paperwork, we give her a 5. The wait time scored only a 3, that is what needs to improve and I don't blame Dana for doing her job. She was great. Volume is better for both businesses and customers alike and with that being said. Take my advice and please hire a second finance officer. Otherwise, we had a pleasant visit that turned into a purchase do to customer friendly sales and the selection of vehicles on hand. Thank you Russ Darrow Nissan. More