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Russ Darrow Nissan of West Bend

West Bend, WI

4.0
430 Reviews

2665 W Washington St

West Bend, WI

53095

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Showing 430 reviews

March 27, 2019

Great The staff at russ darrow nissan in west bend is very friendly. Taylor helped me with the warranty work on my old vehicle a few times and Jean was hel More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Jacob Wilson, Chris Loebel, Jean Schroeder
March 27, 2019

Happy and relieved!!!! Dave and Jean were amazing! They were there every step of the way, and any worries I had walking in, they reassured me immediately. With a huge life d More

by Echoe1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, David Landrith, Jean Schroeder
March 22, 2019

Russ darrow West Bend The people at Russ Darrow In west bend was nice and had great volume in personality. They help me and answered all my questions. I would recommend you More

by Devaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa, Glenn Leinen, Patrick Fitzgerald, Dana Kay Behm, Melanie Leinen
March 19, 2019

Superb Excellent customer service. Our sales person, Kenny Lippold, was professional yet fun to work with. He has a great sense of humor. He spends as much t More

by Shadler68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, Kenny Lippold, David Landrith
March 16, 2019

West Bend Nissan I buy a lot of cars and you never know what kind of experience you will run into walking on to a car dealership. This car buying experience was the b More

by Robekstrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
March 15, 2019

Disappointed Get a 9500 mile service oil change and inspection for anymaintenance needed was just fine, but upon request at time of service to get an upgrade on More

by drg1374
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Lecher, Dale Janus
Apr 11, 2019 -

Russ Darrow Nissan of West Bend responded

Sorry to hear about your experience. We have made some changes and apologize that it didn't go right for you. If there is anything I can do to help or change anything please let me know. My name is Glenn, I would be glad to help.

March 15, 2019

Flexible fast and welcoming service!! Thank you Melanie!! My first Nissan Armada service...This dealership got me in fast for same day oil change service and with a warm hospitable welcome, thank you Melanie! More

by Prime Animal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen
March 13, 2019

Service Experience Friendly folks and great service. Waiting area is comfortable and extra clean. Everything you would want as a customer to make your visit as pleasant More

by JP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
March 13, 2019

New vehicle purchase Jacob was very knowledgeable and thorough about the vehicle I was interested in. Very polite and always available. The rest of the staff was outstandi More

by dsm2404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, Jacob Wilson, David Landrith
March 12, 2019

Easy no hassle sales. Great price on used vehicles. I've given only 4 stars because honesty matters. The reasons why I chosed 4 stars wouldn't be because of a bad experience but, there's more room for i More

by Charming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, Jacob Wilson
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