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Russ Darrow Nissan of West Bend
West Bend, WI
430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 430 reviews
April 24, 2019
Great Service I had a great experience with the people of Russ Darrow Nissan of West Bend. I originally was having car troubles when I purchased a used vehicle ther I had a great experience with the people of Russ Darrow Nissan of West Bend. I originally was having car troubles when I purchased a used vehicle there. They gave me a rental many times as they fixed my car, free of charge. The salesman Chris was very friendly and helpful. I'm very happy with my new Nissan Altima! More
by Allie
Employees Worked With
Taylor Lecher, Chris Loebel, David Landrith
April 21, 2019
Very great customer service!! Jean was awesome to work with Customer service was outstanding!! Very easy process. Stopped in today, and left today with our new truck!! We had no problem with financing, or ou Customer service was outstanding!! Very easy process. Stopped in today, and left today with our new truck!! We had no problem with financing, or our down payment!! Great group of people!! More
by Lisa
Employees Worked With
Jean Schroeder
April 15, 2019
Informative. Patrick was quite knowledgeable about the vehicle. He shared many safety features. He relayed the changes made from the 2018 to the 2019 model years. Patrick was quite knowledgeable about the vehicle. He shared many safety features. He relayed the changes made from the 2018 to the 2019 model years. The over all experience was positive. More
by kauvigne
Employees Worked With
Patrick Fitzgerald
April 10, 2019
First time buyers! It was our first time buying from a dealer and it was everything you could expect. Everyone was friendly, hospitality was great and answered all our q It was our first time buying from a dealer and it was everything you could expect. Everyone was friendly, hospitality was great and answered all our questions appropriately. Our sales associate was wonderful. The only reason I would rate 4/5 stars because the sales associate said the car would be cleaned & gas will be filled for our long 1 hour drive home before our purchase however my husband noticed some dirty/sticky residue (looked like food/drink) still on the steering wheel & we did NOT have a filled tank. We felt like truthfulness and carry over of words and actions was important for a full 5 star review. The best trait about our sales person was that she was extremely forward about the entire process. Overall, we would still recommend the dealer to new buyers looking into any new/used vehicles. More
by JMoua23
Employees Worked With
Jean Schroeder
April 05, 2019
My Nizmotic Adventure Jean and Dave have been very helpful in terms of educating my family, especially myself, on the complex process of carbuying. Amir and Dana have also Jean and Dave have been very helpful in terms of educating my family, especially myself, on the complex process of carbuying. Amir and Dana have also been both helpful in informing and educating me on the financial guidelines governing auto purcashing. More
by NizmoNinja
Employees Worked With
Glenn Leinen, Dana Kay Behm, David Landrith, Jean Schroeder
April 02, 2019
Oil Change I was in the area, and just stopped in with no appointment for an oil change. I was greeted by Melanie in the service department. Very nice, showed me I was in the area, and just stopped in with no appointment for an oil change. I was greeted by Melanie in the service department. Very nice, showed me the very nice customer waiting area and made me a cup of coffee. Very pleasant experience.... More
by Packets2010!
Employees Worked With
Adam , Melanie Leinen
April 01, 2019
Amazing Patrick was great! New his stuff explained everything about the Rouge Sport ... was very knowledgeable.. Would highly recommend. Total experience was Patrick was great! New his stuff explained everything about the Rouge Sport ... was very knowledgeable.. Would highly recommend. Total experience was great from start to finish Love my new vehicle More
by Cathyvey
Employees Worked With
Patrick Fitzgerald
March 31, 2019
New car purchase Amazing experience. They really went above and beyond from start to finish. This has been my best purchasing experience. Thank you very much Melani Amazing experience. They really went above and beyond from start to finish. This has been my best purchasing experience. Thank you very much Melanie and Cole! More
by Nanners
Employees Worked With
Cole Lutz, Melanie Leinen
March 30, 2019
it was... omg I cant put it into words😁 It was simple and easy process.... I never had such a great car buying experience in my entire life thank to my sales preson.😁thank you. It was simple and easy process.... I never had such a great car buying experience in my entire life thank to my sales preson.😁thank you. More
by davidjr
Employees Worked With
Jean Schroeder
March 27, 2019
Excellent Patrick was very helpful and professional. He made sure we received the best deal for our trade in. Was always concerned if we needed anything while w Patrick was very helpful and professional. He made sure we received the best deal for our trade in. Was always concerned if we needed anything while we waited for the paperwork to be finalized. Patrick is truly a one of a kind sales preeson who truly cares. More
by TSorheim
Employees Worked With
Patrick Fitzgerald
