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Russ Darrow Nissan of West Bend

West Bend, WI

4.0
430 Reviews

2665 W Washington St

West Bend, WI

53095

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Showing 430 reviews

June 03, 2019

Jacob Wilson Great Job! The overall experience with the purchase of our 2018 Dodge Journey was great! Our sales person Jacob Wilson was very informative, he answer all of ou More

by Smbbowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana, Jacob Wilson
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you, thank you, thank you. Jacob does everything in his power to ensure that everyone receives a great experience when they buy a car from him at Russ Darrow Nissan of West Bend. Thanks again.

June 03, 2019

Great experience Went into look for a car and Alyssa was such a great help definitely would go back For another car in the near future!! That girl needs a raise More

by Kaylafink1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Really appreciate the kind words. Alyssa hold the customer experience near and dear to her heart. Thanks again.

June 01, 2019

Great staff! Really great staff were friendly with children and helping us with questions. Alyssa came out right away and helped us with any questions and was real More

by Manda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Truly awesome to hear that we did a great job for you and your family. Someday they will want to buy a car too. Hopefully we become your families main dealership. Thanks again.

June 01, 2019

Looking for a new car Came in looking for a vehicle this last Friday. Alyssa was the sales person that met us at the dealership. Just us what we’re looking for and showed u More

by H.M.Transport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I will pass on your kind words to Alyssa. Her commitment to the experience experience is second to none.

May 31, 2019

Good vibes Alyssa is a boss! she is very knowledgable and helpful, I would strongly recommend to go through her for all of your car buying needs! More

by Ryanb94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thanks for the great review. I will let Alyssa know that you appreciated her efforts and skills. Thanks

May 31, 2019

Great cars, great staff, great experience I was in need of a vehicle, so I searched for the one I wanted on cars.com & lucked out when I found a nice one in my hometown! It seems that most dea More

by Brademan420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Awesome to hear what you had to say. In todays day and age we are extremely aware of how important the entire customer experience is. It is one area that Patrick really excels at. He would rather you not buy a car than be disappointed with the experience. Have a great day.

May 30, 2019

Amazing Alyssa was so great! Not only did she help me get into my dream car she worked hard to stay within my budget! She was friendly from the moment I walke More

by Jessicarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the 5 star review. Awesome to hear that your experience was amazing. Have a great day.

May 30, 2019

Overall friendly Every question I asked was answered accurately and efficiently.. Alyssa was absolutely amazing I can't fully put into words how great she was. Friendl More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Alyssa prides herself on getting the customer timely and accurate information. We pride ourself as a company being friendly and approachable. Have a great day.

Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Super to hear. Thank you so much for the kind words about Alyssa and the rest of staff. Our goal is to help everyone get the vehicle that they need with as little hassle as possible. Thanks again.

May 30, 2019

Such a great experience Was looking to buy a car and had a wonderful experience and great help in my search thanks to ms. Jacob would definitely recommend her! More

by Jayy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Please recommend her non-stop. Everyone should have the same great experience you had, and they will with Alyssa. Have a great day.

May 30, 2019

Great Experience Alyssa is the gold standard for salespeople. She took care of us and our needs quickly and flawlessly. Please give this woman a raise. Thank you. More

by hyrkod-jevjyq-6dupZu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I will take that into consideration. Thanks again for your kind words for Alyssa. She strives everyday to be better than she was the day before.

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