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Russ Darrow Nissan of West Bend

West Bend, WI

4.0
430 Reviews

2665 W Washington St

West Bend, WI

53095

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Showing 430 reviews

June 17, 2019

Services Melanie was very outgoing and personable. She offered beverages and made me feel comfortable. Highly recomend. Service was extremely fast and organize More

by Twest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen, Danielle Hagen
Jun 18, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for the awesome review. Our goal is to have everyone have a similar experience. I make sure our staff knows they did a great job.

June 14, 2019

Felt cared for. They are ver nice and care for you. They asked us if we would like any drinks or snacks and offered to get it for us. More

by Hunt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
Jun 14, 2019 -

Russ Darrow Nissan of West Bend responded

Thank your for your kind words and your 5 star review. Yours is the experience we want all of our customers to have. Thank you again.

June 14, 2019

Great service! I was in today to purchase a vehicle, I was very well taken care of. The employees were very welcoming and kind, I highly recommend this dealership t More

by Mattj22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
Jun 14, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you very much. That is the exact experience that we want our customer to have. We appreciate you, your kind words and the 5 stars. Thanks.

June 11, 2019

New Murano is mine Great atmosphere.. positive attitude. It was a pleasure to work with Jean Schroeder every time we went back to revisit the options to purchase the Mu More

by NewWeels for me
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Landrith, Jean Schroeder
June 11, 2019

Good helpful service The staff was friendly and very helpful in answering all of my questions. I wasn’t talked into something I didn’t want to do and I was met with a frie More

by Isaachiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen, Alyssa Jacob, Danielle Hagen
Jun 14, 2019 -

Russ Darrow Nissan of West Bend responded

Isaac, I am glad your experience was great. That is what we are shooting for everytime. If there is anything we can do in future, do not hesitate to let us know. Have a great day. Thank you very much.

June 10, 2019

So much easier than I expected I went into buying a car with a lot of anxiety, but I was able to walk away feeling as though I got the best deal possible. Alyssa and the finance tea More

by happycustomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 14, 2019 -

Russ Darrow Nissan of West Bend responded

I will pass on your kind words to Alyssa. She takes what she does seriously and wants every customer experience to be just like yours. Thanks for the 5 star review. Have a great day.

June 10, 2019

VW Maintenance The service staff are super friendly and help me to take good care of my VW Tiguan by completing all ongoing maintenance even though it is not a Nissa More

by VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen
Jun 14, 2019 -

Russ Darrow Nissan of West Bend responded

Service appointments can be stressful enough. I am glad we were able to make it an enjoyable experience. Have a great day and hope to see you again. thanks

June 07, 2019

Jacob and David were awesome I had a great deal of respect for the way Jacob and the Manager David handled my difficult credit situation.....multiple vehicle loans and the like... More

by Brando78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for your kind words. Believe me when I tell you they are appreciated and well received. We work hard to make every experience here enjoyable. Have a great day. Many Thanks.

June 06, 2019

Service department is top notch Very personable staff. Melanie and Taylor were very personable and accommodating while I waited. The waiting area was comfortable and offered many une More

by Tracy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

This is really awesome to hear and greatly appreciated. Our team in the service department does its all out best to take what can be a stressful situation and turn it into some more relaxing and enjoyable.

June 06, 2019

Great customer care! Chris was a pleasure to do business with! He made sure to make my first car buying experience an enjoyable and non-hectic one. I would 10/10 recommend More

by Vivviv
Recommend Dealer
Yes
Employees Worked With
Chris Loebel
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I am glad we could be the dealership you decided to buy your first car from. Chris works really hard to get his customers an enjoyable experience. Thanks again for your kind words.

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