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Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.5
513 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 513 reviews

May 06, 2025

The service is good from the time I pull in the garage. I m usually met at the door and a few minutes later I m in the lounge reading a book. The service is quick and I’m out the door. I like the fact I ca More

by KKASABUSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025

Great staff, pleasant atmosphere. Everyone at the dealership is friendly. The gentleman that sold me my truck remembers me. Always asked how I'm doing and how it is and the service de More

by JLEAIR
Recommend Dealer
Yes
Employees Worked With
I believe his name was Rodney. In service
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May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Brian at Nissan is the best! He will help you through any of your vehicle concerns. Give him a call. More

by BRIANBAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian bahr
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May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

They were very helpful for me they answered all my questions that I could think of at the time More

by GAILLEMKE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Prompt and great followup. Very accommodating with scheduling time. Quick turnaround and liked the video texted after the work. More

by pshare1954
Recommend Dealer
Yes
Employees Worked With
G and Brian
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May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2025

Service was very nice and quick. Employees were very knowledgeable and personable. Sales floor was clean and snacks were appreciated More

by DDUB.72601
Recommend Dealer
Yes
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May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Great service. Was great working with the sales team on my new pathfinder lease agreement. Thank Chris Rose More

by FERG_JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

They were fast, friendly and did a great job with my car! I would recommend them! More

by Brit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The older gentleman at the service desk was very nice and efficient
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May 01, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Everyone was informative and prompt was very happy with my time spent in you company More

by PERRYMERKES.PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 02, 2025 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out, Perry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 29, 2025

He was very helpful with providing me with an email address to send him my mailer discounts coupon so he could apply the discount offer to my invoice More

by GANDULES60
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
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Apr 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

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