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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.4
306 Reviews

306 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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February 20, 2019

Excellent service Very responsive. Travis did a great job. Had oil change and battery replacement. Got it done in time promised. Would recommend and go back. Had Calvin More

by Rjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Calvin
Feb 21, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Rj, We appreciate the 5-STARS and your recommendation! I will pass on the great job to Travis and let Calvin know you think he is the best! We are here and at your service... Eric Greskoviak G.M.

February 14, 2019

Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bear, Thank you for the 5-STAR review and the kind words about Joe! We are happy that everything was handled in a timely manner. We are here and at your service! Eric Greskoviak G.M.

February 13, 2019

Great Customer Service Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration More

by ASmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Feb 14, 2019 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the excellent review and the 5-STARS for Charles! I will pass on the GREAT CUSTOMER SERVICE comment! We appreciate the fact that you will be back. Eric Greskoviak G.M.

February 11, 2019

Excellent Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before More

by Drake6Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wise
Feb 12, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello and thank you for the 5-STAR review! Your kind words will be relayed to Travis and the service team. We do like to hear this kind of feedback and I am glad you think we are courteous, efficient and timely!!! Eric Greskoviak G.M.

February 09, 2019

My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff More

by glenda38.fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Glenda, Thank you for the kind words and the 5-STAR review! They will be relayed to Joe and the service team! We truly appreciate your business... Eric Greskoviak G.M.

February 03, 2019

Car repair and diagnostic Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty wo More

by Talena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Talena, Thank you for the kind words! Our team appreciates your business and we are happy that all is going well! We are here and at your service! Thanks again. Eric Greskoviak G.M.

February 02, 2019

Maintenence Reciew I would recommend this dealer for car maintenance. Joe was incredible let helpful and timely. I will definitely be coming back again for my next servi More

by J.Campbell
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello J. Campbell, Thank you for the kind words about Joe! Customer satisfaction is our top priority and he definitely holds true to that! We really appreciate your business and look forward to serving you in the future with more 5-star experiences! Eric Greskoviak G.M.

February 01, 2019

Service I have taken my 2017 car there twice and both times they act like nothing is wrong with it. It continues to shake and make clicking noise On my way More

by Awful
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
A guy with long hair
February 01, 2019

Service The Advisor Joseph Weil of service told me what needed to be done. Explained Everything to a tee and took care of my problems and concerns. I do appr More

by Chimney expert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello and thank you for the very nice service review about Joe! We also appreciate your trust with Russ Darrow Metro Nissan and we look forward to serving you for many years to come! Eric Greskoviak G.M.

January 31, 2019

An unscheduled visit for exceptional service There's never a good time to have to make an unscheduled visit to have your car serviced in sub zero weather; but if you have to do it, do it at Russ More

by Retired&lovingit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names, I came directly from wor and was tired.
Feb 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hardworking man we appreciate the excellent service review! Our team at Russ Darrow Metro Nissan is hard at work as well to make every service experience 5 stars! We look forward to serving you for many years to come! Eric Greskoviak G.M.

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