Russ Darrow Nissan of Milwaukee - Service Center

Great service overall. Customer service was outstanding my Oil change was completed in A timely manner. Waiting room area was comfortable and clean. I have had service here Customer service was outstanding my Oil change was completed in A timely manner. Waiting room area was comfortable and clean. I have had service here before in the past. Everything was good. More

Travis was able to get my issue on my car resolved on a timely manner and was able to get me back in my car the very next day. timely manner and was able to get me back in my car the very next day. More

Russ Darrow is a great place to take your car fir service. The staff is friendly and knows what they're doing. service. The staff is friendly and knows what they're doing. More

The service aspect was missing in the whole transaction. No communication on the repairs done and what needs to be done. Even though i went to Shaun before taking delivery, he didnt even mind to share a sum No communication on the repairs done and what needs to be done. Even though i went to Shaun before taking delivery, he didnt even mind to share a summary and next steps. Very disappointed. Ride for pickup was offered but the ride arrived a good 45 mins after the schedule. Shaun said he will book it for 12:15 PM and didnt respond to text messages when the ride didnt arrive. This left me waiting in my lobby for good 45 mins on a monday. Not a good experience at all. More

He was very knowledgeable and pleasant. Explain to me on everything did a great job. I will always bring my automobile back to Nissan Russ Darrow. Explain to me on everything did a great job. I will always bring my automobile back to Nissan Russ Darrow. More

I was in and out in no time. I was upset that I wasn’t able to use a coupon that was sent to me. I was upset that I wasn’t able to use a coupon that was sent to me. More

Communication was poor between Joe and I. I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was goin I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was going or an estimated time the work would be completed. I had to call to see if my car was ready. More

Shawn was professional and very friendly person. HE was exceptional customer service staff. excellent job! HE was exceptional customer service staff. excellent job! More

I came in twice the last few weeks and the service I received was excellent and I want to say great job!!! received was excellent and I want to say great job!!! More

Great experience at Russ Darrow Nissan. Mike Comrov is very knowledgeable about cars and instilled confidence in the process. Mike Comrov is very knowledgeable about cars and instilled confidence in the process. More