Russ Darrow Nissan of Milwaukee - Service Center

Oil change Joe got me in right away, car was washed when finished, and recommenced additional services. Waiting area has fresh popcorn and drinks. Have been go Joe got me in right away, car was washed when finished, and recommenced additional services. Waiting area has fresh popcorn and drinks. Have been going here for service since 2013. More

Nice Dealership Russ Darrow is a very clean place. Joe did a great job. My only concern was after the oil change was complete the sticker on the windshield was marke Russ Darrow is a very clean place. Joe did a great job. My only concern was after the oil change was complete the sticker on the windshield was marked for 3,000 mile oil change when normally it's every 5,000. I hope the oil was the synthetic blend especially since that's whar I paid for. It was overall a great experience. I spoke with Joe after I noticed it and he just said the mechanic made a mistake. More

Oil change Fast friendly service. Travis is always so nice. I have dealt with him before and he is always super happy and ready to help out Fast friendly service. Travis is always so nice. I have dealt with him before and he is always super happy and ready to help out More

Rude and dont listen to customer. I told them I had a TPS issue, they didn't listen, treated me rudely, and wanted my time. I hope the RD Upper management contacts me to discuss my con I told them I had a TPS issue, they didn't listen, treated me rudely, and wanted my time. I hope the RD Upper management contacts me to discuss my concerns. More

Service Dept Took my car in for oil change, tire rotation, and recall work. The work was done in half the time I expected, and this time the next oil change sticke Took my car in for oil change, tire rotation, and recall work. The work was done in half the time I expected, and this time the next oil change sticker had the correct information, and the dash board counters were all reset correctly. I also noticed the service manager changed the color of the Nissan Altima on the display to match the color of my car, which I appreciated. They weren't busy this time of day, so I received the best service I've ever received here. More

Long wait for a little work I had a 9 am appointment to have a key fob battery replaced and a bolt replaced on a rear mud flap. Took 90 minutes. I had a 9 am appointment to have a key fob battery replaced and a bolt replaced on a rear mud flap. Took 90 minutes. More

Maintenance I've been coming here since I bought the car off the lot and wouldnt go anywhere else they're all so friendly and helpful here. I've been coming here since I bought the car off the lot and wouldnt go anywhere else they're all so friendly and helpful here. More

Bad experience I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. When I picked up the car it would not start. The only solution the technician offered was for me to rent a car from them. More

Oil change No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and ea No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and easy! More

Quick and kind This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are also very kind and informative on the phone and in person! Will be going back for future major maintance service. More