Russ Darrow Nissan of Milwaukee - Service Center

Uniformed of repairs I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard fro I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard from him till he texted me a month later telling me that the truck was done. My son in law knows the Field Tech & that was the only way I got any information on the repairs. After 4 weeks in repair I found out that the engine had been back ordered. More

Quick tire replacement with no appointment I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicl I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicle. Fast professional service. More

Great Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was gi Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was given originally. This why I take my Chrysler to a Nissan dealership. They also used Chrysler parts at my request without difficulty. More

First timer at Darrow Nissan service First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. I asked him to quote me prices on replacing the center console and fixing my trunk because it no longer opens completely (needs new shocks). I was happy to hear that if I ordered the parts, they should be one day out so I wouldn’t be waiting forever. Very nice first impression was made and I’ll definitely use Darrow as long as I’m living in the area. More

Amazing Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady w Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady who processed my payment. All very friendly and reliable people who care about their customers. More

Standard oil change I asked up front if they had any discounts on oil changes. They said no, and because I was in the area I decided to fork out the $40. I also specifi I asked up front if they had any discounts on oil changes. They said no, and because I was in the area I decided to fork out the $40. I also specifically asked not to have the vehicle washed because I had just detailed it. When I came to pick up the vehicle, there was a coupon for a $20 oil change and water spots all over my car. I am not a happy customer. More

Fair but not the quality I expected I have a 2 1/2 year old car that broke down and no loaner was provided and all issues were not addressed. My license plates have been falling off th I have a 2 1/2 year old car that broke down and no loaner was provided and all issues were not addressed. My license plates have been falling off the front of my vehicle since I purchased it and they were not willing to resolve instead I was told it came from the manufacturer like that. Wow. Now I have to take my vehicle to a neighborhood repair to get license put back on car. I feel for my inconvenience of having a vehicle under warranty break down for a defective part I should have been offered a complementary service such as an oil change and a loaner vehicle to use while I had to wait for the necessary part to be shipped in. This is a $50,000.00 truck. There is no way I should be making repairs already. My biggest concern is 5 years ago my sister had a Nissan Rogue and it slowed down on the highway just like mines and is this an ungoing problem for your vehicles and am I safe in this vehicle. I was told there is no quarantee this want happen again. More

Service Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased wi Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased with the outcome More