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Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
307 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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307 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
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October 08, 2019
Joseph Weil was so unhappy with my customer service satisfaction survey answers he stalked me on social media and then commented on public posts I made using homophobic slurs and other hate speech. satisfaction survey answers he stalked me on social media and then commented on public posts I made using homophobic slurs and other hate speech. The customer service satisfaction reviews are not anonymous and if you have a bad experience and tell the truth about it, this man will track you down and intimidate you. If you complain about it to his superiors they will shrug you off and tell you that he’s a loyal hard worker and good help is hard to find. More
by Neverforget
Employees Worked With
October 01, 2019
Good service provided. I appreciate Travis Wise’s assistance. Everything promised was delivered and a rental was provided because the part had to be ordered. assistance. Everything promised was delivered and a rental was provided because the part had to be ordered. More
by MF
Employees Worked With
September 26, 2019
Not consistent labor price. I went for oil change last april. It was very good experience. I was told to change the rotor and brakepad next time. So, I followed up for oil chang I went for oil change last april. It was very good experience. I was told to change the rotor and brakepad next time. So, I followed up for oil change. This time it was good. I changed the oil and rotor and brakepads. I don’t have any comments on service but the pricing. I paid 15$ for labor last time for oil change and it went to 30 (100% increment). I found it after i compared last time’s receipt. More
by Newone
Employees Worked With
Charles Yang
September 23, 2019
Quick affordable service When I called to inquire about a service appt, joe got me set up right away and came in under the estimate! Made my day When I called to inquire about a service appt, joe got me set up right away and came in under the estimate! Made my day More
by Kirsten
September 20, 2019
Had a 30,000 mile car inspection The service technician (Charles Yang) was friendly and professional. He explained everything that was to be serviced on my SUV. I was very satisfied w The service technician (Charles Yang) was friendly and professional. He explained everything that was to be serviced on my SUV. I was very satisfied with everything done. He answered all my questions so that I fully understood what needed to be done to my vehicle More
by Peuper
Employees Worked With
I talked with mechanic but did not get name, Charles Yang
September 20, 2019
Notification indicator lights all left on For a $70 oil change, at least reset all the indicator lights that brought me in in the first place. Seems like a basic standard For a $70 oil change, at least reset all the indicator lights that brought me in in the first place. Seems like a basic standard More
by DonMKE
Employees Worked With
September 13, 2019
Excellent service. Very impressive. We purchased this from another dealer and the service was terrible. I brought our Murano to Russ Darrow Nissan and the service was excellent! The faci We purchased this from another dealer and the service was terrible. I brought our Murano to Russ Darrow Nissan and the service was excellent! The facility is very clean and all the employees were very friendly and helpful. I will definitely purchase my next vehicle from Russ Darrow. More
by Scott
Employees Worked With
Charles Yang
September 12, 2019
Outstanding service and parts Departments Friendly great staff, kept me informed on Progress of my repairs and gave me options to fix a major repair. Very helpful and knowledgeable a true plea Friendly great staff, kept me informed on Progress of my repairs and gave me options to fix a major repair. Very helpful and knowledgeable a true pleasure working with them. More
by ROOF TENT XTERRA
September 11, 2019
Dirty floor mats Travis fixed the transmission issue the car was having. Was nice to work with and finished the job quickly. The front floor mat was left filthy with g Travis fixed the transmission issue the car was having. Was nice to work with and finished the job quickly. The front floor mat was left filthy with grease. Very disappointed that they didn’t put paper down in my van. More
by Mike cooperman
Employees Worked With
September 05, 2019
Hospitable It felt like home. Very professional. I realy don't have a lot of words. They were great. I have nothing left to say. Great. It felt like home. Very professional. I realy don't have a lot of words. They were great. I have nothing left to say. Great. More
by James
Employees Worked With
Ian English
