Russ Darrow Nissan of Milwaukee

Best Customer Servive David Earl!!! If you need a Honest, Respectful and Professional Sales Man, David Earl will take Great Care if you!!! Best Customer Service in a long time!!! If you need a Honest, Respectful and Professional Sales Man, David Earl will take Great Care if you!!! Best Customer Service in a long time!!! More

Almost perfect...almost! Transaction itself could be better but Robert Garcia and the Truck I purchased make up for some things that I found not ok. Some things unfortunately Transaction itself could be better but Robert Garcia and the Truck I purchased make up for some things that I found not ok. Some things unfortunately went sideways. They did their best to accommodate my needs but still fell short in some areas. All in all it's never perfect when you're buying a car although it should be. More

Friendly service from everyone connected with the purchase. Ralph began with probing question to identify my needs in a vehicle. He then reviewed the vehicles that would meet my needs.. Each question I ask wa Ralph began with probing question to identify my needs in a vehicle. He then reviewed the vehicles that would meet my needs.. Each question I ask was discussed in detail and made a comparison between the vehicles we were reviewing. After detail discussion with Ralph, I chose the Rough because of features and price.. It is a good thing to introduce me to the dealership staff because I can now put a face with the names. I plan to have many good years of travel with my new Nissan. LeRoy Green Sr. More

Great!!!! The staff at Russ Darrow Nissan were very professional. I didn't feel pressured at all. They demonstrated extreme patience with me as I was indecisive The staff at Russ Darrow Nissan were very professional. I didn't feel pressured at all. They demonstrated extreme patience with me as I was indecisive. More

great place Had the best salesman that gave me a good deal on a vehicle I thouroughly enjoy. Hospitality was great and will consider buying my next car from Russ Had the best salesman that gave me a good deal on a vehicle I thouroughly enjoy. Hospitality was great and will consider buying my next car from Russ Darrow nissan because of services provided. More

Great and hardworking people The dealership was really helpful in helping me reach my dreams and goals by spending hours putting all the right work for me They are lovely and kin The dealership was really helpful in helping me reach my dreams and goals by spending hours putting all the right work for me They are lovely and kind people. They are the best in the world. Just to name a few. Rod Rogge, was my man simply was of the top people who made it happen. More

Deceptive Internet Pricing!! These people will tell you anything to get you in the door. Helping my daughter shop for her first car, I specifically asked the Internet customer ser These people will tell you anything to get you in the door. Helping my daughter shop for her first car, I specifically asked the Internet customer service rep via email if there would be any difference in price if we financed through the dealer or through a bank/credit union. The customer service rep emailed me back and clearly said "NO." When we got there and began negotiating price, however, we were THEN told that the Internet price included a $450 rebate for financing through Nissan! Unfortunately, Nissan's interest rates were higher than the credit union we had already spoken to, so it didn't make sense to finance through them. The customer service rep had also indicated that the managers "are always willing to consider any reasonable offer," but when we made an offer on the car the manager came over and started explaining, rather condescendingly, why he couldn't lower the price that was listed in the Internet ad. Overall, while we were happy with our salesperson, Lance, we were not happy with the way we were treated by the GM, Robert Garcia, or the sales manager, Robert Yang. More

Excellent dealership! I recently purchased a vehicle from Russ Darrow Nissan and had an excellent experience from start to finish. As soon as I walked through the door I w I recently purchased a vehicle from Russ Darrow Nissan and had an excellent experience from start to finish. As soon as I walked through the door I was greeted by Lance Galloway and he got me started with the sale and made me feel comfortable with the whole process. I've had several car buying experiences and this is by far the best I had. He showed me all the neat features of the vehicle I was interested in and was instrumental in working out a deal that I was happy with. I also worked with Jerad Brockel who was very knowledgeable on his end of things and answered all the questions I had about the paperwork I was signing and explaining the warranties and services that are offered at the facility. I highly recommend this dealership and these two gentleman that worked with me. More

Great Place As soon as I got on the lot they made me feel so comfortable made the process so easy and were not just trying to make a sale! This is my 2nd major pu As soon as I got on the lot they made me feel so comfortable made the process so easy and were not just trying to make a sale! This is my 2nd major purchase and they made it so easy! More

Easy transaction I came to this dealership to finance a purchase of my leased vehicle. Gerad, finance manager, took care of it in a highly professional manner. He expl I came to this dealership to finance a purchase of my leased vehicle. Gerad, finance manager, took care of it in a highly professional manner. He explained me all the options and we went over the paperwork. I couldn’t ask for a better service. Keep up the good work! More