Russ Darrow Nissan of Milwaukee

Painless shopping experience at Russ Darrow It is usually a pain buying a suv from a dealership that they had the ability to answer all of my inquires in regards to the suv that is new We have a It is usually a pain buying a suv from a dealership that they had the ability to answer all of my inquires in regards to the suv that is new We have actually been using my car there for service for decades Their outstanding service aided us get a very good car that is new the perfect possible costs. More

The deal was done, my check was accepted then I was told No RE: my terrible Russ Darrow experience. Our old Honda 2000 CR-V had served us well but became uneconomical to repair. We decided to look for a rep RE: my terrible Russ Darrow experience. Our old Honda 2000 CR-V had served us well but became uneconomical to repair. We decided to look for a replacement. After searching the Mequon Russ Darrow web site, an “off lease” 2014 Honda CR-V looked like a good replacement. I inquired about availability and Paul Westdrop replied that it was in stock and invited me to come to the Metro Blvd dealership for a test drive. encouraged me to come in for a killer deal. I went to the designated dealership and found that Paul Westdorp actually worked at corporate, Adam Van Roo in sales greeted me, found the car and I took a test drive. He handled the “cash” sale professionally, quoted me a price that I felt was reasonable, and I decided to buy. I wrote a personal check that was verified and approved. As I was waiting for the plates and title to be transferred I was ushered in to an office where Probert Yang AKA Mr Otis, was waiting with a smile, but the smile turned and he became a vicious animal. I knew that his intent was to increase my cost. he told me that my approved check was for the wrong amount. I told him that I am very hard of hearing and that I need to review all documents prior to signing, in addition I requested clear copies of all documents signed, not fuzzy carbon or other poor copies. He continued to ignore my request and kept badgering me to purchase extra warranty coverage or services that I didn't want or need, much of it was already covered by my other auto insurance. I told him to stop but He continued to talk aggressively pushing documents, that I didn't have an opportunity to review, in my face with instructions to sign at the X. I don't believe that I received good copies of all documents requested and may have signed when I should not have. Finally, as if he got a sign from someone, he backed off, stuffed the papers in an envelope, and let me out of his den. They wasted several hours of my time Not a satisfied customer, Cliff Wolken cwolken@wi.rr.com Please reply via email only More

Great Experience Just leased a car about a week ago and have to say I had a great experience. Walked in around 6:30pm and left with a brand new car by 9pm. They took m Just leased a car about a week ago and have to say I had a great experience. Walked in around 6:30pm and left with a brand new car by 9pm. They took my trade in and even picked it up from my house. My salesman Doug was great. Made me feel like I was family. The rest of the staff was very nice and made me feel the same way. I'd definitely recommend buying a car from them. More

the greatest I experienced We came into Russ Darrow looking for a used car All Questions answered Cordially and Fully We were in and out! Great service with great pricing I got We came into Russ Darrow looking for a used car All Questions answered Cordially and Fully We were in and out! Great service with great pricing I got a perfectly clean used vehicle at a price I could afford.   More

"Best Car Purchasing Experience Ever !" Jonathan Anderson, was extremely helpful with his explanations. He was very professional and treated me with respect. Everyone was very friendly and w Jonathan Anderson, was extremely helpful with his explanations. He was very professional and treated me with respect. Everyone was very friendly and willing to take the time to answer my questions. Johnny was GREAT to work with yo and you made me feel comfortable to get the right decision on buying a new car. I would definitely recommend this place! I look forwarded in the future to make business with Russ Darrow Nissan again along with the Greatness Car Sales, Jonathan Anderson. Thank you More

suprised at honesty and devotion We received excellent service above and beyond what was expected from the employees at russ Darrow Nissan. Fernando Thomas was our sales agent and he We received excellent service above and beyond what was expected from the employees at russ Darrow Nissan. Fernando Thomas was our sales agent and he was excellent. Rob the manager answered questions and went out of his way to ensure we were satisfied with our purchase. Highly recommend this car dealership to anyone in search of a car. More

Painless car purchasing at Russ Darrow The complete buying experience was made very simple and stress free. Your whole buying experience here was pleasant and professional. The sales staff The complete buying experience was made very simple and stress free. Your whole buying experience here was pleasant and professional. The sales staff took their time to go through everything with us we are recommending Russ Darrow More

Poor service I bought a new Nissan from Russ Darrow - Big mistake. That experience turned terrible after we agreed on a price and they had a retainer on my credit I bought a new Nissan from Russ Darrow - Big mistake. That experience turned terrible after we agreed on a price and they had a retainer on my credit card. Soon after I got the car I noticed that the gas gauge did not work properly. I asked that it be repaired under the warranty. The service department plugged it into their computer. Apparently the reading said the gas gauge was working fine. So they refused to fix it. The gas gauge does not work fine. They have the photos of my complaint. I have a photo of the instrument cluster with the mileage reading, the low gas warning light off, the gauge reading 1/4 tank and the distance to empty reading 43 miles. I have a photo of the instrument cluster with the mileage reading, the low gas warning light on with the gauge reading 1/4 tank and the distance to empty reading 43 miles and a photo taken 18 miles later of the instrument cluster confirming the mileage driven and the gauge reading empty. They told me that is the way it is designed. Really. Then they told me to live with it because there was nothing they could do. More

The whole experience was pleasant and professional. I always dread having to go car shopping what a delightful and fun experience we had I Absolutely love my car!! many thanks Russ Darrow Excellent Vehi I always dread having to go car shopping what a delightful and fun experience we had I Absolutely love my car!! many thanks Russ Darrow Excellent Vehicle, Ease of Deal, Sales and Finance Staff. More

Great service with great pricing My experience at Russ Darrow was amazing. My husband and I had a fantastic experience at Russ Darrow the process was smooth and easy. The consumer ser My experience at Russ Darrow was amazing. My husband and I had a fantastic experience at Russ Darrow the process was smooth and easy. The consumer service and quality of repairs are superb. More