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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,168 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,168 reviews

June 30, 2025

The dealership did a nice job in the service of repairs for my nissan altima. More

by Manleyw06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

June 30, 2025

I absolutely enjoy working with Erin. Erin is professional, knowledgeable, and exceeds customer satisfaction. Erin is always my “GO TO” when my car needs servicing. Thank you, Erin for al More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 29, 2025

Good experience. Some addons were placed onthe final price. Delivry was great. Good explanation of car system. Still needs to connect my apple car play etc. More

by C1S2N3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

June 28, 2025

Steve was so awesome! I got the truck I wanted and he was very patient with me! I recommend him to anyone looking for a vehicle! More

by Tan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wallin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of Milwaukee are glad to have you as a customer. Matt Hansen matt.hansen@russdarrow.com

June 27, 2025

Nissan Metro Milwaukee always provide great service. It is always clean and brightly lit. The service staff are professional and friendly. Travis was courteous and professional. He provided updates and More

by MARTIPA7983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

June 24, 2025

Explained exactly what had to be done and why. Also arranged a ride so I could go home and leave my car. Very pleased with your service More

by JAREICHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 21, 2025

Jimmy V, a sales manager, told me 10,500 out the door and then charged me 11,000 out the door. I feel this was a bait and switch, I will also think twice before getting serviced here. More

by alxtanner7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy V
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wallin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Hansen matt.hansen@russdarrow.com

June 20, 2025

I’ve been getting my car serviced here since I got it in 2020 and they always take good care of me and my vehicle. More

by AJANEEP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 19, 2025

It was an enjoyable purchase. They were very helpful and friendly! A shout out to the gentleman that went through the cars features when i picked it up.. I dont remember his name! More

by XCRRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Saaverda-Aura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grudnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Please look up the gentleman that delivered the car! He was there for 20+ yrs!
Jun 19, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

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