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Russ Darrow Mitsubishi - Service Center

Waukesha, WI

4.4
129 Reviews

129 Reviews of Russ Darrow Mitsubishi - Service Center

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February 19, 2022

My recent visit with the Russ Darrow service department is one of the best I have ever experienced. Marvin, the service advisor, followed through promptly on all of my questions and concerns and offered gr More

by corrinemikula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison, Nicholas Cunningham
Report | Print
Feb 21, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

February 11, 2022

Always helpful, kind, and giving reminders about upcoming maintenance! Prices are very affordable, and scheduling is very easy. More

by melodyjojo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Feb 12, 2022 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your experience during your visit at Russ Darrow Mitsubishi. Greatly Appreciated!!! We are glad to hear Marvin provided a 5 Star level of service.

January 31, 2022

Great service, maintenance service is excellent. I recommend Russ Darrow. The car selection ranges that fits any budget. More

by derickcurryjr87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Jan 31, 2022 -

Russ Darrow Mitsubishi responded

Thank you so much for your gracious review Derick Curry. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.

January 31, 2022

Very friendly and efficient. I am on my second car here and I wouldn't dream of going anywhere else! More

by tinazais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Jan 31, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this review! We are so happy to hear you had a 5 star experience at Russ Darrow Mitsubishi. We hope to see you again soon.

January 13, 2022

I took my car in and Russ Darrow in Waukesha was very thorough and very knowledgeable and with all my questions More

by Patrickboehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
December 30, 2021

Great service. I called early morning after hearing a shrill from the left side of my car. They fit me in and was finished in 1 hour! Always honest and good advice with repair and service. More

by Sfjord4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Dec 30, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review. We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. We hope to see you again soon!

December 10, 2021

Great customer service, very polite and professional. They were informative and timely in servicing my vehicle. More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Dec 11, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review. We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

November 12, 2021

The service here from day one has been awesome! I love this location and the service . Thanks to the whole team for all that you do. More

by Dashley49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Nov 12, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this review! We are so happy to hear you had a 5 star experience at Russ Darrow Mitsubishi. We hope you experienced the Darrow Difference while working with us, see you again soon.

October 30, 2021

I went for a tire rotation and oil change. Everyone was very nice and helpful;) More

by knischke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Oct 30, 2021 -

Russ Darrow Mitsubishi responded

Thank You for taking the time to leave a review for us at Russ Darrow Mitsubishi, We appreciate you and your business.

October 29, 2021

I really impressed with the improvement in the service and costumer service they had, I have been a costumer of of them since I moved here in sep 2020 and I can see the 180 degree turn on those 2 points, More

by Ppchakal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin G Garrison
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Oct 30, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your gracious review! We are happy our amazing Darrow Difference Makers could help you when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon!

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