Russ Darrow Mitsubishi - Service Center

Excellent Service Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Sterling always helps us with any questions or concerns we may have. More

Awesome service Dept! Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you guy's are awesome!! More

Confidence in the service The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don't just try to sell parts. More

Kia Optima repair Andreas handled everything from start to finish with complete professionalism, understanding and consideration. Repair was complete within promised t Andreas handled everything from start to finish with complete professionalism, understanding and consideration. Repair was complete within promised timeframe and done perfectly. I'll be back and will refer others. More

Great service, wonderful staff all around We have purchased two vehicles from this dealer for service department is great very responsive the whole dealership on a whole is Great to deal with We have purchased two vehicles from this dealer for service department is great very responsive the whole dealership on a whole is Great to deal with More

Super professional and very friendly staff My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly f My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly friendly and professional, but they go out of their way to make sure you know you’re being cared for. They give you a report of what they did, what needs to be taken care of and what you should do in the near future to be sure you maintain the quality of your vehicle. Ive honestly never felt that taken care of by any vehicle services station ever! More

Very Satisfied Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't even drive it. So, today was the day to get that taken care of. I worked with Marvin in their service department. He was very helpful when I called in to make my appointment. I needed to know exactly what it would cost me because I was paying cash. He totally understood and was very prompt with returning my call on the cost. Coming back on Wednesday with my other truck for some brake issues and front end noise. More

Required to review to stop texts I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, wi I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, with this particular visit, there was a pricing mix up with my battery replacement. I ended up paying more than I would have liked to and definitely could have gotten a better deal elsewhere, but it was convenient to get it done with my oil change. More

Super friendly and super helpful I showed up and was talked through the whole process of getting my oil changed and they were so friendly. Thank you for you service. I showed up and was talked through the whole process of getting my oil changed and they were so friendly. Thank you for you service. More

outstanding service Been using the Russ Darrow Mitsubishi service department for a few years now. The personable, knowledgeable and professional treatment from Mike and M Been using the Russ Darrow Mitsubishi service department for a few years now. The personable, knowledgeable and professional treatment from Mike and Marvin is outstanding. Would recommend the service dept to anyone. More