Russ Darrow Mitsubishi - Service Center

Amazing customer service as always. They do a great job making sure the vehicle is fixed right the first time They do a great job making sure the vehicle is fixed right the first time More

Aesthetically speaking, the car LOOKS fine and all damage caused in the accident are gone, but service wise, the car hasn’t felt/driven like how I would expect it to. I still hear something that I feel isn’t caused in the accident are gone, but service wise, the car hasn’t felt/driven like how I would expect it to. I still hear something that I feel isn’t right, but I’m also tired of the back and forth so I’ll deal with it at a later time on my own elsewhere. I was promised a partial refund due to all of the inconveniences I experienced (wrong chrome, needed service missed, delays & losing my key) and that was at least a month ago or more. I’m not sure if I’m more upset at the woman who hit my car or myself for bringing my car here. I’ve worked in customer service and nobody has that any more, just pay up & hope for the best. More

Oil change and tire rotation was completed in a very timely manner. And all the workers were very polite timely manner. And all the workers were very polite More

Did every thing to make the deal work. It wasn’t easy, but, they were dedicated to make it happen. It wasn’t easy, but, they were dedicated to make it happen. More

It was clean and neat, the chairs were a bit itchy and I wish I got more water or offered it more wish I got more water or offered it more More

Take forever to do a simple oil change. My appointment was not even in the system but I booked it over the phone with a rep. My appointment was not even in the system but I booked it over the phone with a rep. More

Friendly people,clean, was informed on what was going on with my car. Thank you stay kind with my car. Thank you stay kind More

My service advisor, Joakim Holm was incredible and very helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result an helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result and everything was fixed correctly. More

Great sevice, courteous staff. Too bad the coffee machine was out of order. Need my Java. Too bad the coffee machine was out of order. Need my Java. More

Very slow service . Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it t Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it they were just starting my paperwork. . More