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Russ Darrow Mitsubishi

Waukesha, WI

4.4
475 Reviews

W226S1700 Hwy 164

Waukesha, WI

53186

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Showing 475 reviews

September 11, 2021

Came in for an oil change and was very pleased with the service. Attendant helped with windshield wipers. Overall didn’t take a long time to finish. More

by 17busybee21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth stollenwerk, Marvin G Garrison
Oct 08, 2021 -

Russ Darrow Mitsubishi responded

Thank you for rating us at Russ Darrow Mitsubishi, it was our pleasure to service your vehicle. We hope that we see you again in the future.

September 11, 2021

Great service, staff and all around experience. Would recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up! More

by Bsa363harvjose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sutton, Rigo Sanchez, Jesse Dickerson, Robert Karas, Marvin G Garrison, Brandon Sagan, Aaron Henderson, Nicholas Cunningham, Daniel Oconnor
Oct 08, 2021 -

Russ Darrow Mitsubishi responded

Thank you for taking the time and leaving us a review at Russ Darrow Mitsubishi, we can't thank you enough. We appreciate your business and hope to see you again soon!

September 10, 2021

Best car dealership I've been to! Everyone is friendly and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I' More

by arielscrima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sutton, Rigo Sanchez, Jesse Dickerson, ellisha donath, Jessica Zurn, Marvin G Garrison, Brandon Sagan, Aaron Henderson
Sep 10, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

September 06, 2021

The dealership is great but my recent visit I was not happy with. They didn’t wash my car. And they were supposed to use Synthetic oil and they did not More

by Lindawi1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stollenwerk
Sep 06, 2021 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to leave us a review, your feedback is greatly appreciated.

August 31, 2021

The service is fast and friendly. Customer service is excellent. I am able to relax in customer lounge with wifi, while car is being serviced. More

by Blkrican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Sep 02, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your review! We are happy you had a great experience when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

August 27, 2021

Attentive. Got in right on time. Vehicle serviced, in and out in about an hour. More

by Srwehner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stollenwerk
Aug 28, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi.

August 23, 2021

Marvin is the best and the service crew are excellent. Highly recommend russ darrow service department. More

by M720ski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Sep 02, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your gracious review! We are happy our amazing Darrow Difference Maker Marvin could help you when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

August 23, 2021

Friendly and caring staff with a quick and easy purchase experience! More

by BlueVersa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez, Jesse Dickerson, Robert Karas, Aaron Henderson, Nicholas Cunningham, Daniel Oconnor
Aug 23, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

August 08, 2021

Had to wait three days to see a new car they got that was listed on their website. Scheduled a "VIP" test drive. I was supposed to be the first person called and I had a scheduled drive. Had my family drive More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vonsha
Aug 23, 2021 -

Russ Darrow Mitsubishi responded

Justin, we are so sorry to hear you had a bad experience with us. We work really hard to make sure that we show every customer what makes the Darrow Difference at our stores, so we are upset to hear that was not the case. Please call us at 262-506-3150. We hope you give us a chance to earn your business back.

July 24, 2021

Everyone that I dealt with helped to make my car buying experience a pleasant one. Everyone was friendly, helpful and professional. I would consider them for future purchases. More

by connie_nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
Jul 26, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

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