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Russ Darrow Mitsubishi
Waukesha, WI
532 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 532 reviews
February 09, 2012
the service dept at mitsubishi waukesha is very good. they have ample appointment availability, a top notch technician. courteous and prompt. i would highly suggest this dealership for service on mitsu they have ample appointment availability, a top notch technician. courteous and prompt. i would highly suggest this dealership for service on mitsubishi cars. More
by tdwinttm
Employees Worked With
Mike
October 05, 2011
We purchased a used vehicle that was presented to us as being rust free and in good working condition. 4 days after we bought it we found several rust spots on the roof. They were not noticeable while st being rust free and in good working condition. 4 days after we bought it we found several rust spots on the roof. They were not noticeable while standing due to the high profile of the vehicle. When I talked to Chris Brown he told me that the car was purchased AS IS. This was only the start of my problems with Russ Darrow. 11 days after we bought the vehicle the transmission failed. We live about 70 miles from where we purchased the vehicle but do have a sister store in our area. Russ Darrow would not allow me to take the vehicle to the sister store to be evaluated. They made me pay $277 to tow it to Waukesha only to tell me that they could "help" me by only charging me $3,300 to fix it. I was able to get the same service near my home for $2,200 so I had to pay it to tow it back with absolutely NO help from Russ Darrow. I have spoken to corporate several times and they too refuse to help. Russ Darrow does NOT care about their customers or their reputation! More
by jwiegert
Employees Worked With
Chris Brown
