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Russ Darrow Mitsubishi
Waukesha, WI
528 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 528 reviews
February 02, 2025
Great sevice, courteous staff. Too bad the coffee machine was out of order. Need my Java. Too bad the coffee machine was out of order. Need my Java. More
by MELSWEEN
Verified Customer
January 31, 2025
Very slow service . Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it t Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it they were just starting my paperwork. . More
by CHRISTOPHEROLSON60
January 31, 2025
Had a very great experience with Matt. They offered a very fair trade-in price and made the process fast and easy. Very happy with our experience! They offered a very fair trade-in price and made the process fast and easy. Very happy with our experience! More
by MARKNIENAS
Employees Worked With
January 31, 2025
We had to find a car with pretty short notice, which is super stressful. We found one we wanted at Russ Darrow Mitsubishi and the staff were very accommodating and very helpful. We’ve had less than ideal e super stressful. We found one we wanted at Russ Darrow Mitsubishi and the staff were very accommodating and very helpful. We’ve had less than ideal experiences with car dealerships in the past so we were happy that the process went as smoothly as possible. Thank you! More
by SCHMIDMj21
January 26, 2025
Pleasant, courteous service. I do wish they dried off the car after washing. That would be nice. I do wish they dried off the car after washing. That would be nice. More
by CONTRERASAISHA
Employees Worked With
January 26, 2025
The service departments offered Great customer service. Joakim specifically was very pleasant. I would recommend this location. Joakim specifically was very pleasant. I would recommend this location. More
by YAMILEXCALDERON
Employees Worked With
January 24, 2025
I gave 4 stars due to the fact I had a bad experience on a previous visit however I reached out to Justin and he rectified the experience and had patience and put me as a loyal customer first and then the a previous visit however I reached out to Justin and he rectified the experience and had patience and put me as a loyal customer first and then the next experience was much greater. More
by farrmonica7
January 23, 2025
Everyone was friendly and explained everything to me. I was greeted kindly, and once my service was done, everything was again explained to me what was done and what was not and what I will need done nex I was greeted kindly, and once my service was done, everything was again explained to me what was done and what was not and what I will need done next time. More
by pamkaebisch
Employees Worked With
January 23, 2025
The guys were very attentive and friendly. nice waiting area with free beverages.prompt service nice waiting area with free beverages.prompt service More
by JOANN.GORDON
January 17, 2025
Dima in Service address my concerns thoroughly and politely. Service was completed when and as promised. Video walk-though of inspection was a nice addition. politely. Service was completed when and as promised. Video walk-though of inspection was a nice addition. More
by RPFEIFFER6
Employees Worked With
Dilmurad (Dima) Aslanov
