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Russ Darrow Mitsubishi
Waukesha, WI
640 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 640 reviews
August 19, 2025
Customer service is excellent. They got the job done in a timely manner Salesforce behind the counter is very polite and kind They got the job done in a timely manner Salesforce behind the counter is very polite and kind More
by jmkozi1976
Verified Customer
August 18, 2025
My purchase went very smoothly. I told him ahead of time and he worked it all out. I told him ahead of time and he worked it all out. More
by SNSBLTY
Employees Worked With
August 17, 2025
They were very responsive to my questions and kept me informed each step of the way. The body work staff put in the extra effort to find the proper service provider who would fix the tear in the car sea informed each step of the way. The body work staff put in the extra effort to find the proper service provider who would fix the tear in the car seat cover. The quality of service was excellent! More
by Ann Binder Schaefer
August 16, 2025
Mike was Extremely knowledgeable and and helpful. He knew the product and made the process better by accommodating our budget needs. He knew the product and made the process better by accommodating our budget needs. More
by JBORYAN81
August 14, 2025
Fast and easy experience. Price range could have been better. Process was seamless and fast! Price range could have been better. Process was seamless and fast! More
by Sean M.
Employees Worked With
Other Employees :
Daniel Hansen, Rigo Sanchez, Michael Pilarte, Nate Vazquez, Nicholas Walker
August 13, 2025
was great and fast services appreciate the quick turn around thank you very very much around thank you very very much More
by JJSIEBEN
Employees Worked With
August 12, 2025
They did not finish all things which I told them when I made the appointment. As well as when I bought the vehicle ( two months ago) they told me they already changed the auto restart battery, but I had t made the appointment. As well as when I bought the vehicle ( two months ago) they told me they already changed the auto restart battery, but I had to replace it yesterday and found it was not replaced. More
by Qasim
August 11, 2025
I bought a 2023 Ram ProMaster it was listed 27k and price went up 34k made a down peyment of 3k and they never gave me pepper work to show numbers........manager ROBERT KARAS blaming a new guy they do price went up 34k made a down peyment of 3k and they never gave me pepper work to show numbers........manager ROBERT KARAS blaming a new guy they dont take responsibility. attended ok, but the sales guy promised to: Fix lights on dashboard, do a detail because van was super dirty, back tires bad, only 1 set of keys(used in bad condition and with low battery) manager ROBERT KARAS said they fired new guy and now I'm stuck with the issues on the van because they are NOT taking responsibility. They wanted the 3k deposit right away fast the same day , but now they are just playing games and dont want to fix my van. A 34k purchase with only 1 🔑 bad tires and lights on the dashboard. Shame on them. ROBERT KARAS Im still waiting for your call. More
by ALONOCAMP
August 09, 2025
The service experience here is excellent. Friendly, competent people explain everything very well. Everything went on schedule. Friendly, competent people explain everything very well. Everything went on schedule. More
by MERRYKLEMP
