Russ Darrow Mitsubishi

Once they have your $, prepare to be treated like old news Purchased a used vehicle a week ago from Russ Darrow Mitsubishi. On the ride home from the dealership on the highway, noticed significant abnormal vi Purchased a used vehicle a week ago from Russ Darrow Mitsubishi. On the ride home from the dealership on the highway, noticed significant abnormal vibration in steering wheel. While the car was purchased used and "as is", such an abnormal and significant vibration should have been disclosed in the posted Wisconsin Buyers Guide on the vehicle, which was checked off as NO issues. I immediately emailed the sales person and have since called the dealership 3 times on 3 consecutive days. NOTHING. Nobody has called me back, emailed me back or even acknowledged my communications with them. This is not just poor service, it is intentionally stonewalling any communications until I lose hope and go away. What a way to treat customers! My next step is to involve my attorney, it is apparently the only thing that works at Russ Darrow Mitsubitshi!! More

Excellent service. Miguel Torres gave excellent and insightful service in order for me to purchase my first vehicle. I highly recommend visiting this branch and driving Miguel Torres gave excellent and insightful service in order for me to purchase my first vehicle. I highly recommend visiting this branch and driving away in the vehicle the same day. More

Excellent service miguel Miguel was a great help treated us well and got my family and my self into a brand new mitsubishi I would recommend this dealership to anyone Miguel was a great help treated us well and got my family and my self into a brand new mitsubishi I would recommend this dealership to anyone More

First time financing new car wasn’t bad I liked the experience like I said first time financing new but it was quite fast how they got me approved but the monthly payments kinda high but I l I liked the experience like I said first time financing new but it was quite fast how they got me approved but the monthly payments kinda high but I liked the experience More

Amazing Thanks to Miguel and his team, I was able to purchase this CX-5, in very happy with it They gave me the best rate I could ask for and had me on the ro Thanks to Miguel and his team, I was able to purchase this CX-5, in very happy with it They gave me the best rate I could ask for and had me on the road in no time More

Best service ever! Thank you for the best car buying experience anyone could ask for and driving a couple hundred miles to deliver it to my home! Service was spectacular Thank you for the best car buying experience anyone could ask for and driving a couple hundred miles to deliver it to my home! Service was spectacular! More

Not a satisfied customer I was informed my vehicle would be ready three different times. I was without a vehicle for theee days. I wasn't offered a loan until the very last mi I was informed my vehicle would be ready three different times. I was without a vehicle for theee days. I wasn't offered a loan until the very last minute. The communication was lacking. More

Magically experiance with Miguel Awesome personality and made it fun to buy a car. Would def buy another car from this man. Answered all our questions and even repeat questions we ask Awesome personality and made it fun to buy a car. Would def buy another car from this man. Answered all our questions and even repeat questions we asked when we got confused. 10/10 More

Unbelievably amazing Everyone was so helpful, made me feel beyond welcome, took their time to make sure I left with a reliable car, and made sure when I left I knew everyt Everyone was so helpful, made me feel beyond welcome, took their time to make sure I left with a reliable car, and made sure when I left I knew everything and had everything I needed. I loved everyone I worked with and everyone that worked there thatI had met! Thank you so much! More

Very Helpful Super knowledgeable and pleasant experience. I did not feel rushed or pressured. Rob offered up a few options in my price range and went into detail a Super knowledgeable and pleasant experience. I did not feel rushed or pressured. Rob offered up a few options in my price range and went into detail about the pros and cons on each before allowing me to decide. Will recommend to others for sure. More