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Russ Darrow Mitsubishi

Waukesha, WI

4.4
475 Reviews

W226S1700 Hwy 164

Waukesha, WI

53186

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Showing 475 reviews

December 20, 2019

I was not expecting to by a new car,the team made it happen They were very friendly and helpful,I was going to buy a used car and could not, The Russ Darrow team made it happen for me to buy a new one,I am very More

by Bandit2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Karas, Jason Polster, Brandon Sagan
December 09, 2019

It was amazing!!! I came in to Russ Darrow with low expectations thinking I was going to buy a car from their wholesale lot. Rigo assured me that they could get me appr More

by Andi Leverenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
December 02, 2019

Marvin was a great help. He got me in and out quickly and I didn’t have an appointment!!! I’m very satisfied with my service More

by Neya
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
November 14, 2019

Not Recommened Bought a used car from them in August for our son. We took it in for an oil change on 11/6/2019 and the engine seized up on 11/9/2019. After the expen More

by queencolleen74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Sutton, Marvin G Garrison
Dec 03, 2019 -

Russ Darrow Mitsubishi responded

We strive to give all of our guests a great experience. Our goal being to exceed customer expectations. Sometimes issues arise that unfortunately we can not overcome. We use these situations as opportunities to get better and hopefully prevent them from happening again.

October 30, 2019

Pleasant I saw they had a used suburban for sale on market place and went to look at it and it was just like the pictures and description. They were friendly a More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Henderson, Lianaiz Diaz
October 29, 2019

I came into the Russ Darrow Mitsubishi dealership looking for a used car to use during the winter. I sat down with a guy by the name of Rigo who completely flipped the script in the best way possible. He sho More

by Angel P.
Recommend Dealer
Yes
Employees Worked With
Sean Sutton, Rigo Sanchez
October 29, 2019

Professional, personable salesmen. Efficient, Exceded our expectations. Put us in a Mitsibishi excellent gas mileage. Knowledgeable! Dealt with us in a timely manner! Very pleased More

by Johnleeman
Recommend Dealer
Yes
Employees Worked With
Garry, Sean Sutton, ellisha donath, Jessica Zurn, Robert Karas, Marvin G Garrison, Jason Polster, Brandon Sagan, Kathleen Warner, Andrea Rogers
October 28, 2019

Shocked and amazed! I was in a car accident and my car was totaled due to a car smashing into to me. I needed a car right away and I couldn’t wait for everything to be se More

by Latoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
October 27, 2019

Horrible Turns out the car the sold me which they told me they fixed the trunk before I left the lot they welded together and painted over without telling me a More

by Very Unsatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Sutton, Brandon Sagan
October 24, 2019

2 cars 2 days Rigo, Brandon, and Aaron were so good to my daughter, I went back the very next day and bought a car myself!! Now I get to add Jason to the list of pe More

by tmlaali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez, Jason Polster, Brandon Sagan, Aaron Henderson
Oct 24, 2019 -

Russ Darrow Mitsubishi responded

Thank you for the positive review! Was our pleasure to put another dream in another driveway!!!!

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