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Russ Darrow Mitsubishi
Waukesha, WI
497 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 497 reviews
February 21, 2025
Amazing customer service as always. They do a great job making sure the vehicle is fixed right the first time They do a great job making sure the vehicle is fixed right the first time More
by CHUEBNER0
Verified CustomerEmployees Worked With
Other Employees :
Rob karas, Aaron Henderson, rigoberto Sanchez, dan Hansen, John Fischer
February 20, 2025
Aesthetically speaking, the car LOOKS fine and all damage caused in the accident are gone, but service wise, the car hasn’t felt/driven like how I would expect it to. I still hear something that I feel isn’t caused in the accident are gone, but service wise, the car hasn’t felt/driven like how I would expect it to. I still hear something that I feel isn’t right, but I’m also tired of the back and forth so I’ll deal with it at a later time on my own elsewhere. I was promised a partial refund due to all of the inconveniences I experienced (wrong chrome, needed service missed, delays & losing my key) and that was at least a month ago or more. I’m not sure if I’m more upset at the woman who hit my car or myself for bringing my car here. I’ve worked in customer service and nobody has that any more, just pay up & hope for the best. More
by Nah Bee
Employees Worked With
The people who worked with me know who they are, nothing will change anyway.
February 20, 2025
Oil change and tire rotation was completed in a very timely manner. And all the workers were very polite timely manner. And all the workers were very polite More
by DAKOTA100
Employees Worked With
February 18, 2025
Would definitely purchase a vehicle here again if Michael was my salesman. He's excellent! was my salesman. He's excellent! More
by TLSEIDE
February 16, 2025
Did every thing to make the deal work. It wasn’t easy, but, they were dedicated to make it happen. It wasn’t easy, but, they were dedicated to make it happen. More
by Jerry Smith Smith
February 11, 2025
It was clean and neat, the chairs were a bit itchy and I wish I got more water or offered it more wish I got more water or offered it more More
by NATHANI3LGOT
February 09, 2025
Take forever to do a simple oil change. My appointment was not even in the system but I booked it over the phone with a rep. My appointment was not even in the system but I booked it over the phone with a rep. More
by AMIRAH.JOHNSON
Employees Worked With
February 06, 2025
Friendly people,clean, was informed on what was going on with my car. Thank you stay kind with my car. Thank you stay kind More
by NICHOLE.WEIDNER
Employees Worked With
February 04, 2025
My service advisor, Joakim Holm was incredible and very helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result an helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result and everything was fixed correctly. More
by bradley.snow
Employees Worked With
February 02, 2025
Great sevice, courteous staff. Too bad the coffee machine was out of order. Need my Java. Too bad the coffee machine was out of order. Need my Java. More
by MELSWEEN
