Russ Darrow Mazda of Milwaukee

I've bought many cars in my life, and this was the worst dealership by far that I've dealt with. The bait and switch tactics they use are scary. In all I spent about seven hours making the deal and gettin dealership by far that I've dealt with. The bait and switch tactics they use are scary. In all I spent about seven hours making the deal and getting accurate paperwork. I'd say it was 20% incompetence and 80% malicious. Besides the salesperson, they shuffled me around to the sales manager, two different finance people and the general manager and each person I dealt with was horribly dishonest and did his best to confuse the situation and gloss over the details of the rip-off deal I ended up with. I would have backed out of the deal at every turn, but they had my $1,000 deposit on a car that they promised but couldn't deliver. Once you give them a deposit, the games and dishonesty begin. I could get three free oil changes there and no deductible extended warranty service, but I will eat those just to keep from ever having to set foot in a Russ Darrow dealership again. You have been warned! More

Sage Schram the kind of sale person every buyer deserves. Genuine, knowledgeable, sincere! Thank you Sage! Genuine, knowledgeable, sincere! Thank you Sage! More

Karrar, Sage, and Gary…. Thank you for making this experience of buying a new car “collaborative” and not pushy or stressful. I love my new Mazda. Blessings Thank you for making this experience of buying a new car “collaborative” and not pushy or stressful. I love my new Mazda. Blessings More

Working with Landon and Team has been nothing short of a pleasure. The 1st time i stopped in we had to put things on hold, but a few weeks later Landon called me and found a vehicle within my price range wi pleasure. The 1st time i stopped in we had to put things on hold, but a few weeks later Landon called me and found a vehicle within my price range with the options i wanted. The staff ensured i was accommodated and gave me the best options for financing + warranty. 10/10 would recommend More

Extremely helpful, very knowledgeable and accommodating. A pleasure to work with. Would highly recommend them. A pleasure to work with. Would highly recommend them. More

The salesman Chris and the GM were great to deal with. The person who processed are paper work was very professional. The person who processed are paper work was very professional. More

Chris is a great salesman! He was very professional knowledgeable courteous and helpful. I was very pleased with my purchase. He was very professional knowledgeable courteous and helpful. I was very pleased with my purchase. More

Everyone was very helpful at this dealership. I have to decide on which car I want to make a deal on. I have to decide on which car I want to make a deal on. More

Landen Peterson was great to work with. Explained all of our options and kept us abreast of potential new car deliveries. He even went so far as to offer to drive in from FDL on his day off Explained all of our options and kept us abreast of potential new car deliveries. He even went so far as to offer to drive in from FDL on his day off. Unfortunately it did not work out for us but I would not hesitate to contact him in the future. GREAT JOB!! More

Landen Peterson showed me newer Mazdas on the lot and impressed with his knowledge of the vehicles I looked at. He will definitely see me again! impressed with his knowledge of the vehicles I looked at. He will definitely see me again! More