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Russ Darrow Mazda of Madison - Service Center
Madison, WI
163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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163 Reviews of Russ Darrow Mazda of Madison - Service Center
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November 18, 2020
My experience at the brand new Russ Darrow was excellent, super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable and high tech. More
by jk
Employees Worked With
Wes was great, so was Barbara the greeter., Kelsey Postlewaite
November 12, 2020
Was able to get an appt that was convenient for me. Like that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service was done. Very thorough. More
by eajorgenson
Employees Worked With
Daniel Casperson
October 27, 2020
Fast, courteous and efficient. Top notch as far as making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. More
by Cotton11
Employees Worked With
Michael Haese
October 23, 2020
Excellent customer service and efficiency. Using video to show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and w show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and will definitely go again. More
by dwillia26
Employees Worked With
Kelsey Postlewaite
October 22, 2020
They got my car in quickly and gave it a fair assessment. Got me back on the road that same day. Thanks you so much! Got me back on the road that same day. Thanks you so much! More
by Juska
Employees Worked With
Other Employees :
Brian Hunter,, Kelsey Postlewaite, Alexis Reese, Nick Wigglesworth, Brian Surita, Aaron Thompson, Alexander Bendt, Scott Harding, Craig Johnson
October 05, 2020
My experience at Russ Darrow Mazda of Madison was great. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. More
by Kelsey Drew
Employees Worked With
Kelsey Postlewaite
September 28, 2020
The service performed was done on time with no issues and at the estimated cost! Will definitely use this dealership for future service needs. Thx at the estimated cost! Will definitely use this dealership for future service needs. Thx More
by SteveO.211
Employees Worked With
Kelsey Postlewaite
September 24, 2020
Finished way ahead of promised time. Danny was awesome and always responded quickly. Went from spending $35 to $850 and didn't even get mad! How is that possible? Great service helps. Love the videos! and always responded quickly. Went from spending $35 to $850 and didn't even get mad! How is that possible? Great service helps. Love the videos! More
by tdub
Employees Worked With
August 18, 2020
I went to get my oil changed today, and everyone was very courteous and friendly! I chose to wait outside, and the GM came and introduced himself and offered to bring me a chair to use while I waited, which courteous and friendly! I chose to wait outside, and the GM came and introduced himself and offered to bring me a chair to use while I waited, which I appreciated. More
by Kannaco
Employees Worked With
Kelsey Postlewaite, Jeff Meadows
