Russ Darrow Mazda of Madison

Service with a Smile Customer Service over exceeded any experience I’ve had at any dealership. Service with a smile is the slogan for this store. Recommendations for all m Customer Service over exceeded any experience I’ve had at any dealership. Service with a smile is the slogan for this store. Recommendations for all my friends to pay a visit at the Mazda Store. Keep up the fantastic work. More

Great attention to detail Allison was the most friendly, detail oriented person I have ever dealt with while purchasing a new car. You’re already nervous thinking you’re going Allison was the most friendly, detail oriented person I have ever dealt with while purchasing a new car. You’re already nervous thinking you’re going to get taken for a ride on the financing and not sure what means what. I was pleasantly surprised by her direct, upfront approach. Highly recommend her! More

Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service manager Brian is particularly lighthearted and funny. I appreciate all the laughs I can get! A merry heart is good medicine for the soul! More

Great service My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure to work with! He eased my worries and gave me a rental to use while it was being worked on. He takes the worry out of having car repairs done! Honestly he’s a great person to work with!! More

Genuine people with a good atmosphere The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Tha The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Thank you. More

Fantastic John was a fantastic salesman and his product knowledge was amazing! He showed me everything about the car, all the features and how they worked and w John was a fantastic salesman and his product knowledge was amazing! He showed me everything about the car, all the features and how they worked and what benefit they had for me. I never new what my Mazda was capable of and I thank John for showing me! More

Smooth as butter The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a p The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a pressure free environment and was honest, knowledgeable and very patient. She made me feel comfortable every step of the way. Will never shop anywhere else for vehicles for my family. More

GREAT SERVICE! Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison a Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison and I hope to work with her again in the future. She is a rock star! More

Seamless process. Exceptional service. Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s knowledge and attention to detail made all the difference; a true asset to Russ Darrow. We will definitely work with Russ Darrow for our future car buying needs! More