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Russ Darrow Mazda of Madison

Madison, WI

4.6
440 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, ...
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Today: 9:00 AM - 5:00 PM Closed Now
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 440 reviews

October 27, 2017

Service with a Smile Customer Service over exceeded any experience I’ve had at any dealership. Service with a smile is the slogan for this store. Recommendations for all m More

by FES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pohl
October 26, 2017

Great attention to detail Allison was the most friendly, detail oriented person I have ever dealt with while purchasing a new car. You’re already nervous thinking you’re going More

by Regina Ba
Recommend Dealer
Yes
Employees Worked With
Allison Drueke
October 25, 2017

Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man More

by HappyMel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 24, 2017

Great service My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure More

by Wendy Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hunter
October 23, 2017

Genuine people with a good atmosphere The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Tha More

by Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pohl
October 21, 2017

Fantastic John was a fantastic salesman and his product knowledge was amazing! He showed me everything about the car, all the features and how they worked and w More

by Sara Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zimmerman
October 21, 2017

Smooth as butter The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a p More

by DTM2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Drueke
October 21, 2017

Denied a test drive I tried to schedule a test drive with the dealership and Matthew Borsecnik essentially told me that it was not worth his time since I was interested w More

by Joe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Borsecnik
Oct 24, 2017 -

Russ Darrow Mazda of Madison responded

Joe1234, Hello, my name is Gary Woodward and I am the General Manager of the Russ Darrow Greenfield Mazda dealership. I believe your recent review was for an experience you had at our Russ Darrow Madison Mazda dealership. I'd like to first apologize for how you were handled . I would encourage you to reach out to Justin Pohl who is the General Manager at our Madison Mazda store as I am confident he can get any issue resolved for you and to your satisfaction.

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October 20, 2017

GREAT SERVICE! Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison a More

by ClaudiaC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Drueke
October 20, 2017

Seamless process. Exceptional service. Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s More

by LLD60611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Drueke
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