Russ Darrow Mazda of Madison
Madison, WI
Filter Reviews by Keyword
By Type
Showing 405 reviews
Great experience Had appointment to have oil changed and tires rotated. They also needed to check some filters. Brian in the service department is awesome to work with Had appointment to have oil changed and tires rotated. They also needed to check some filters. Brian in the service department is awesome to work with. He’s friendly, professional, and explains what they were doing/looking for. More
Amazing Customer Service!!! Lots of options, comfortable atmosphere, great customer service, awesome Sales Team. Highly recommend using Russ Darrow Mazda of Madison! Will definit Lots of options, comfortable atmosphere, great customer service, awesome Sales Team. Highly recommend using Russ Darrow Mazda of Madison! Will definitely be going back for any future car needs!!! More
Kyle was awesome , very knowledgable. He was helpful and not pushy. He listend to what I was looking for and wanted and was very attentive. I shopped for a while and d , very knowledgable. He was helpful and not pushy. He listend to what I was looking for and wanted and was very attentive. I shopped for a while and didn't have an experience with a salesmen like I did with kyle. I knew immediately I wanted to work with him. More
Sales experience The staff and managers were great and very helpful. Came out with a great car and had excellent service. Would recommend this place to anyone. The staff and managers were great and very helpful. Came out with a great car and had excellent service. Would recommend this place to anyone. More
Awesome place to shop for a vehicle John Zimmerman was very helpful in My search for a truck. He took all my requirements and found me the perfect one. I would highly recommend John if John Zimmerman was very helpful in My search for a truck. He took all my requirements and found me the perfect one. I would highly recommend John if you are looking for a new car or truck More
Great attention to detail Allison was the most friendly, detail oriented person I have ever dealt with while purchasing a new car. You’re already nervous thinking you’re going Allison was the most friendly, detail oriented person I have ever dealt with while purchasing a new car. You’re already nervous thinking you’re going to get taken for a ride on the financing and not sure what means what. I was pleasantly surprised by her direct, upfront approach. Highly recommend her! More
Service with a Smile Customer Service over exceeded any experience I’ve had at any dealership. Service with a smile is the slogan for this store. Recommendations for all m Customer Service over exceeded any experience I’ve had at any dealership. Service with a smile is the slogan for this store. Recommendations for all my friends to pay a visit at the Mazda Store. Keep up the fantastic work. More
Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service manager Brian is particularly lighthearted and funny. I appreciate all the laughs I can get! A merry heart is good medicine for the soul! More
Great service My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure to work with! He eased my worries and gave me a rental to use while it was being worked on. He takes the worry out of having car repairs done! Honestly he’s a great person to work with!! More
Genuine people with a good atmosphere The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Tha The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Thank you. More