Russ Darrow Mazda of Madison

Purchase of a used vehicle Evan was ver helpful with finding the right car for our family. He was knowledgeable regarding the vehicle we bought and the other vehicles we test dr Evan was ver helpful with finding the right car for our family. He was knowledgeable regarding the vehicle we bought and the other vehicles we test drove. Everyone was polite and helpful from the time we walked in the door. More

First time customer We pulled into the dealership and were immediately met by Justin. He took a minute to ask us about our car shopping needs. He searched his inventory a We pulled into the dealership and were immediately met by Justin. He took a minute to ask us about our car shopping needs. He searched his inventory and located a car in our budget and had the car brought up. He introduced us to Evan, who then went on a test drive with us. Both Justin and Evan answered all of our questions and were able to finalize our sale within our requested time frame. We were able to drive our new car home that day! Great customer service! More

Kyle was great Kyle made our search for a vehicle fun and stress-free. He was open to our needs and not pushy at all. In the end we ended up going with a vehicle at Kyle made our search for a vehicle fun and stress-free. He was open to our needs and not pushy at all. In the end we ended up going with a vehicle at another location due to another vehicle that better fit our criteria. In the used car market you end up chasing the vehicle rather than a specific dealership or salesperson. But I would recommend anyone to work with Kyle. His manager Justin was also helpful in working with us. More

Excellent Matt did a great job of following through with me. I love my new Mazda and couldn’t be more pleased with the service surrounding my purchase! Matt did a great job of following through with me. I love my new Mazda and couldn’t be more pleased with the service surrounding my purchase! More

Top notch customer focus I was looking for a very specific vehicle at a specific price point. Justin scoured the country looking for a match. His attention to detail was of th I was looking for a very specific vehicle at a specific price point. Justin scoured the country looking for a match. His attention to detail was of the highest level. His customer focus didn’t stop until we were completely satisfied. I couldn’t be more satisfied with my experience. More

Very friendly and helpful Brian was great, as always. I also met Hannah while I was looking at new cars. She was very friendly and helpful. I will continue to recommend this Brian was great, as always. I also met Hannah while I was looking at new cars. She was very friendly and helpful. I will continue to recommend this business to friends. More

15,000 maintenance check Very fast, very professional. Very reasonable price for an oil change and tire rotation. About 20 bucks, not bad. I would recommend this dealership to Very fast, very professional. Very reasonable price for an oil change and tire rotation. About 20 bucks, not bad. I would recommend this dealership to anyone. More

Wonderful job as always I have purchased several vehicles from this dealership, 3 in the last 4 years. Justin was great as always. Oscar was a fantastic sales rep. Matt I have purchased several vehicles from this dealership, 3 in the last 4 years. Justin was great as always. Oscar was a fantastic sales rep. Matt was very good as well. Will recommend friends and family with no hesitation! More

great service and parts people I brought my 2016 mazda 6 in for its 20000 mile oil change. I was greeted by Brian Hunter in service and he showed me to the lounge area. My car was I brought my 2016 mazda 6 in for its 20000 mile oil change. I was greeted by Brian Hunter in service and he showed me to the lounge area. My car was taken right away by a mechanic. (I have been to other dealerships where you make an appointment but it takes them hours to get to your car.) Brian even took out my cabin air filter and engine air filter brought them to me and asked if i would like to replace them. All the prices were already figured out so i knew if I could afford to do it or not. I had them replaced too. All the parts were in stock, so no extra wait time. They even gave my car a quick wash before giving it back. Bill was reasonably priced and I was on my way in an hour. Awesome experience. More

Mazda CX-5 Did a thorough job of going over all aspects of the car before even going on a test drive. And also explained all these aspects as e were driving the Did a thorough job of going over all aspects of the car before even going on a test drive. And also explained all these aspects as e were driving the test drive. More