Russ Darrow Mazda of Madison

The Best Experience I've always dreaded car sales experiences, but working with Kyle was the best I've ever had. He was friendly, patient, understanding, and excited abo I've always dreaded car sales experiences, but working with Kyle was the best I've ever had. He was friendly, patient, understanding, and excited about the possibility of my leasing such an awesome new 2018 CX-5, doing his best to make it happen. I liked the smaller dealership experience as well. Kyle even took us out personally to meet Brian in the service department. And knowing I had a deadline to meet for a commitment, he gave me his contact info before I drove off and I felt he sincerely meant it when he said I could contact him any time with questions. That meant a lot to me, considering with the awesome features on my new Mazda, I just may have a few! More

Great experience leasing a CX-5 Worked with Kyle to trade in my 2007 Mazda 3 and lease a new 2018 CX-5. We was very knowledgeable and helpful throughout the process. they were even w Worked with Kyle to trade in my 2007 Mazda 3 and lease a new 2018 CX-5. We was very knowledgeable and helpful throughout the process. they were even willing and able to quickly locate a new vehicle iny desired color after the one they had was sold shortly before my arrival. More

Fantastic Buying Experience We were greeted right at the door by Hannah Voogd. I have purchased a lot of cars and Hannah turned out to be the best salesperson I've worked with. We were greeted right at the door by Hannah Voogd. I have purchased a lot of cars and Hannah turned out to be the best salesperson I've worked with. She was very friendly and knowledgeable and helped us figure out the best financing to match our desired payment. The dealership was exceptionally busy that Friday and so we had to wait a couple hours to get the paperwork completed. Hannah made sure to keep us updated on our waiting time, showed us their service department and answered all of our questions. Once we were able to meet with Matt on the paperwork we were on our way in no time with our new Mazda6. More

They where very helpful They even took the time to stay late to ensure i got the best deal I could and made sure to keep me updates and always gave me the progress being made They even took the time to stay late to ensure i got the best deal I could and made sure to keep me updates and always gave me the progress being made. Then I walked away with a car I love and that will work great for my special family More

Helpful, knowledgable sales staff Hannah Voogd was the salesperson who helped me purchase a used car. She was knowledgeable and helpful. I would send friends to her. Her associates Hannah Voogd was the salesperson who helped me purchase a used car. She was knowledgeable and helpful. I would send friends to her. Her associates were also very helpful whenever I came in. with questions.. I was impressed with everyone's help, even though it was a used car More

Great attention Brian Hunter was very friendly and knowledgeable advisor giving me an explanation about all the services performed. The service was fast and I was ple Brian Hunter was very friendly and knowledgeable advisor giving me an explanation about all the services performed. The service was fast and I was pleased to find my car washed when I went to get it. More

Awesome experience Kyle is awesome, he has beautiful aura. He is a very kind and helpful person. Russ Darrow is a great dealership, I would definitely recommend to my fr Kyle is awesome, he has beautiful aura. He is a very kind and helpful person. Russ Darrow is a great dealership, I would definitely recommend to my friends and family! More

Amazing Customer Service & Vehicle Purchased As soon we walked in, or even drove up , we were automatically greeted. Drove 1 hour to come look at a car & they were able to help us out before we e As soon we walked in, or even drove up , we were automatically greeted. Drove 1 hour to come look at a car & they were able to help us out before we even showed up. Matt, the salesman was amazing. He gave me all information I needed to know, he went above and beyond to helping us purchase, no hassle at all. Checked up on us more the waitress would! Haha, which is a great thing, I would ask for more information on the car and he would be able to tell me right away, no hesitation when asked a question. Matt, Finance managaer made it a quick and out for us faster than mcdonalds drive thru. Made sure we knew what we were signing. I love the LOVE I was getting and knowing I’m TAKEN cared of. I RECOMMEND BUYING A CAR FROM THIS DEALER. ! Thanks again! More