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Russ Darrow Mazda of Madison
Madison, WI
477 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 477 reviews
June 20, 2019
I'd give more stars if I could I went to Russ Darrow Mazda not knowing what I wanted but needed something reliable, with great gas mileage, safe for my family but something sporty f I went to Russ Darrow Mazda not knowing what I wanted but needed something reliable, with great gas mileage, safe for my family but something sporty for me. I was approached by Kyle and I knew this wasn't going to be your typical car buying experience. He was amazing from the start! Had patience with me being indecisive and helped me zero in on the Mazda Cx5 which is perfect. His knowledge of the vehicle was impressive and the patience and kindness he showed my two little girls made us feel comfortable and welcomed. The process was so smooth and quick I didn't feel like I was buying a car. I highly recommend Kyle and Russ Darrow Mazda for your next purchase. You don't feel like a customer when you're there, you're family. More
by jen.meyer007
Employees Worked With
June 12, 2019
My wife and I had a wonderful experience! We enjoyed working with a very professional and knowledgeable staff at all levels—sales, final negotiations and finance. All dealership personnel were We enjoyed working with a very professional and knowledgeable staff at all levels—sales, final negotiations and finance. All dealership personnel were helpful and patient with us during our purchase of a Mazda CX—5. I have no hesitation in recommending Russ Darrow Mazda to others. More
by D Antipater
Employees Worked With
May 20, 2019
Mazda Made Car Buying Easy! I had such a great experience at Russ Darrow Mazda! Even my fiance made the comment that it didn't feel like buying a car because it was so easy and f I had such a great experience at Russ Darrow Mazda! Even my fiance made the comment that it didn't feel like buying a car because it was so easy and fun. I had my eye on the new Mazda3 hatcback and Russ Darrow went out of their way to help me find the exact car I wanted and right within my price point. I absolutely love my new Mazda and can't thank Kyle and everyone at Russ Darrow enough for helping me (and on a tight timeline as I was leaving town). Kyle explained all of the features and helped me buy my new car with the features and protections I wanted for the right price; he kept me in the loop every step of the way and was a pleasure to work with. I am definitely sending all my friends in the market for new cars over to Russ Darrow Mazda! More
by hsilber77
Employees Worked With
May 20, 2019
Great vehicle and excellent customer service! Kyle Dorfler was excellent to work with. I first spoke with him a few weeks ago and told him the type of vehicle I was looking for. He emailed me a Kyle Dorfler was excellent to work with. I first spoke with him a few weeks ago and told him the type of vehicle I was looking for. He emailed me a few days ago to tell me about a service loaner that had just arrived at the dealership. He took the time to explain all aspects of the vehicle and I was very happy with the overall purchase and pickup experience with Kyle at Russ Darrow Mazda. More
by lfanshaw
May 17, 2019
Great experience I had a great experience buying my car from Russ Darrow Mazda in Madison. Kyle was great to work with when picking up my vehicle. I had a great experience buying my car from Russ Darrow Mazda in Madison. Kyle was great to work with when picking up my vehicle. More
by Love Mazda
April 25, 2019
Great as usual! Never fun to drop a grand on service but at least I trust Brian and Kelsey to treat me well and I trust their advice and guidance. They are ALWAYS gr Never fun to drop a grand on service but at least I trust Brian and Kelsey to treat me well and I trust their advice and guidance. They are ALWAYS great to us! They actively communicate throughout the day and always go above and beyond in making sure we are satisfied! More
by mazda strong
Employees Worked With
Brian Hunter,, Kelsey Postlewaite
April 16, 2019
Amazing work! Kyle was awesome! He worked with me every step of the way and got me an awesome deal! Just an amazing guy to work with. Not at all pushy and wants you Kyle was awesome! He worked with me every step of the way and got me an awesome deal! Just an amazing guy to work with. Not at all pushy and wants you to make the best decision for you ! Will definitely be back :) More
by Nurselife33
Employees Worked With
April 10, 2019
Great experience buying new car Kyle is the most low-pressure salesman I've worked with. Nothing about him rang as false or deceptive in any way. Beyond that, he's a really fun guy a Kyle is the most low-pressure salesman I've worked with. Nothing about him rang as false or deceptive in any way. Beyond that, he's a really fun guy and made the car-buying experience a truly enjoyable and painless experience. In the end, I got a wonderful car at a great price and legitimately had fun spending time with Kyle and the finance manager. More
by Sands
Employees Worked With
April 08, 2019
Great! This was my first time buying a car like this at a dealership and Kyle made it fun. He was extremely easy to talk to and would do whatever he could to This was my first time buying a car like this at a dealership and Kyle made it fun. He was extremely easy to talk to and would do whatever he could to help me out with this purchase. I was kind of nervous coming in but those nerves quickly went away. I got to know Sarah at the front desk while waiting and she was great! She was very nice and also very easy to talk to. Overall, I enjoyed this experience. More
by Taylor
April 08, 2019
Friendly, fast and affordable! Brian and Alex were awesome! It was my first time at this dealership but they treated me like I was family! Service was impeccable! Highly recommend t Brian and Alex were awesome! It was my first time at this dealership but they treated me like I was family! Service was impeccable! Highly recommend this dealership for service! Even one of the salespeople came out and greeted me! More
by Joybrad
