Russ Darrow Mazda of Madison

Great opportunity Walked in just wanting to look and patrick was able to find us what we needed and get us a great deal! I would absolutely recommend friends and famil Walked in just wanting to look and patrick was able to find us what we needed and get us a great deal! I would absolutely recommend friends and family to him! More

Mazda CX-5 Came in on a Saturday and left that day with a new car! Excellent knowledge of the vehicle including all the features. Worked out a great price th Came in on a Saturday and left that day with a new car! Excellent knowledge of the vehicle including all the features. Worked out a great price that I couldn't walk away from. More

Sent Financial Docs (with SS#) over the internet We bought a used car. We signed all the papers, and drove away with a 2015 car. A week later, they tell us we need to sign some financial forms, whic We bought a used car. We signed all the papers, and drove away with a 2015 car. A week later, they tell us we need to sign some financial forms, which I know we signed before we left with the car. So they send the financial forms, with private information (social security number, address, salary information) in a pdf file via an email, which was not encrypted. Who does that in this day and age? Tried to call them to talk about it but got transferred three times. Not happy at all. More

Smart brake system repair Problem required a tow, new parts and vehicle repair. I was provided a quality loaner and was informed about progress on the required part and repair. Problem required a tow, new parts and vehicle repair. I was provided a quality loaner and was informed about progress on the required part and repair. Cost was covered under warranty. Quality care! More

Thank you Mazda I love my CX-5 and what I love even more is how easy the team at Russ Darrow Mazda made it to purchase!! Thank you all I love my CX-5 and what I love even more is how easy the team at Russ Darrow Mazda made it to purchase!! Thank you all More

Great experience This was my first time getting my own car on my own and was probably the easiest process to go through. I told him what I wanted. Took a test drive an This was my first time getting my own car on my own and was probably the easiest process to go through. I told him what I wanted. Took a test drive and got down to the paper work. Liam made sure I was leaving in that car! I would definitely recommend Russ Darrow and Liam go amyone that is looking for a vehicle! Thanks again! More

10/10 Would Recommend! Justin and Matt were great! I will be coming back to this location for future car purchases as they made my car buying experience easy and positive. T Justin and Matt were great! I will be coming back to this location for future car purchases as they made my car buying experience easy and positive. The receptionist was very helpful too :) More

Great customer service Always greeted by staff with personalized service. Explain things well and always professional. Able to provide service needed with appliacable discou Always greeted by staff with personalized service. Explain things well and always professional. Able to provide service needed with appliacable discount and provide quality maintenance service More

Pretty helpful and knowledgeable of the car choosen Experienced and very helpful on the vehicle choosen. Tyler was great to work with and Mark was able to get us a great rate! Nice job guys Experienced and very helpful on the vehicle choosen. Tyler was great to work with and Mark was able to get us a great rate! Nice job guys More