Russ Darrow Mazda of Madison

Love my Certified Mazda CX-5! I started and ended my search for a gently used Mazda CX-5 at Russ Darrow. I knew the features I wanted, and Russ Darrow had one I was interested in. I started and ended my search for a gently used Mazda CX-5 at Russ Darrow. I knew the features I wanted, and Russ Darrow had one I was interested in. It was just a matter of coming together on price. My salesman was Dylan Marshall, and I had a wonderful experience working with him. He's knowledgeable, funny, and very low pressure. I bought the vehicle right after the test drive at a price I'm very happy with. I've taken my past Mazdas to Russ Darrow for service and have always had a good experience. Next time you're in the market for a new (or new-to-you) vehicle, I recommend you include Russ Darrow on your car-shopping list of dealers. More

Always Excellent Service Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends in Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends into a new CX-5. Hannah was excellent answering all questions and simplifying the process. Jeff was also amazing in getting everything taken care of and is running a top notch customer first dealership. Thank you!! More

Great experience Kyle did a great job for me. He was very knowledgeable, and not overly aggressive. The dealership is nice, and very convenient to my location. Kyle did a great job for me. He was very knowledgeable, and not overly aggressive. The dealership is nice, and very convenient to my location. More

My initial service visit ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash wa ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash was a definite final perk. Look forward to continuing patronage AND look forward to your westside dealership...coming soon.🥳. Thank you. More

I'd give more stars if I could I went to Russ Darrow Mazda not knowing what I wanted but needed something reliable, with great gas mileage, safe for my family but something sporty f I went to Russ Darrow Mazda not knowing what I wanted but needed something reliable, with great gas mileage, safe for my family but something sporty for me. I was approached by Kyle and I knew this wasn't going to be your typical car buying experience. He was amazing from the start! Had patience with me being indecisive and helped me zero in on the Mazda Cx5 which is perfect. His knowledge of the vehicle was impressive and the patience and kindness he showed my two little girls made us feel comfortable and welcomed. The process was so smooth and quick I didn't feel like I was buying a car. I highly recommend Kyle and Russ Darrow Mazda for your next purchase. You don't feel like a customer when you're there, you're family. More

Mazda Made Car Buying Easy! I had such a great experience at Russ Darrow Mazda! Even my fiance made the comment that it didn't feel like buying a car because it was so easy and f I had such a great experience at Russ Darrow Mazda! Even my fiance made the comment that it didn't feel like buying a car because it was so easy and fun. I had my eye on the new Mazda3 hatcback and Russ Darrow went out of their way to help me find the exact car I wanted and right within my price point. I absolutely love my new Mazda and can't thank Kyle and everyone at Russ Darrow enough for helping me (and on a tight timeline as I was leaving town). Kyle explained all of the features and helped me buy my new car with the features and protections I wanted for the right price; he kept me in the loop every step of the way and was a pleasure to work with. I am definitely sending all my friends in the market for new cars over to Russ Darrow Mazda! More

Great vehicle and excellent customer service! Kyle Dorfler was excellent to work with. I first spoke with him a few weeks ago and told him the type of vehicle I was looking for. He emailed me a Kyle Dorfler was excellent to work with. I first spoke with him a few weeks ago and told him the type of vehicle I was looking for. He emailed me a few days ago to tell me about a service loaner that had just arrived at the dealership. He took the time to explain all aspects of the vehicle and I was very happy with the overall purchase and pickup experience with Kyle at Russ Darrow Mazda. More