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Russ Darrow Mazda of Madison
Madison, WI
447 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 447 reviews
December 01, 2020
Excellent experience and service with Wes from Russ Darrow Mazda Service. Polite, professional, and a nice guy! Excellent help with our repair, and just a great experience overall! Darrow Mazda Service. Polite, professional, and a nice guy! Excellent help with our repair, and just a great experience overall! More
by Quinn
Employees Worked With
Wes
November 21, 2020
Great experience in our purchase of CX-30. Kyle was always available to answer questions. Personalized experience. Entire staff following COVID-19 precautions. New dealership is very modern and we always available to answer questions. Personalized experience. Entire staff following COVID-19 precautions. New dealership is very modern and welcoming. More
by Slerch35
Employees Worked With
November 18, 2020
My experience at the brand new Russ Darrow was excellent, super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable and high tech. More
by jk
Employees Worked With
Wes was great, so was Barbara the greeter., Kelsey Postlewaite
November 12, 2020
Was able to get an appt that was convenient for me. Like that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service was done. Very thorough. More
by eajorgenson
Employees Worked With
Daniel Casperson
October 27, 2020
Fast, courteous and efficient. Top notch as far as making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. More
by Cotton11
Employees Worked With
Michael Haese
October 23, 2020
Excellent customer service and efficiency. Using video to show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and w show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and will definitely go again. More
by dwillia26
Employees Worked With
Kelsey Postlewaite
October 22, 2020
They got my car in quickly and gave it a fair assessment. Got me back on the road that same day. Thanks you so much! Got me back on the road that same day. Thanks you so much! More
by Juska
Employees Worked With
Other Employees :
Brian Hunter,, Kelsey Postlewaite, Alexis Reese, Nick Wigglesworth, Brian Surita, Aaron Thompson, Alexander Bendt, Scott Harding, Craig Johnson
October 10, 2020
Crystal was very helpful, if she didn’t know an answer she found out. No pressure and provided many options. Spent as much time as needed with no rush. she found out. No pressure and provided many options. Spent as much time as needed with no rush. More
by Sandit
Employees Worked With
Crystal
October 05, 2020
My experience at Russ Darrow Mazda of Madison was great. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. More
by Kelsey Drew
Employees Worked With
Kelsey Postlewaite
