
Russ Darrow Mazda of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 447 reviews
Julian was very friendly, very helpful, and no pressure which I very much appreciated! I think he is a very good sales associate! Don’t let him go! which I very much appreciated! I think he is a very good sales associate! Don’t let him go! More
Absolutely wonderful experience!!! Dylan was awesome and very helpful!! Truly enjoyed my first buying experience with Russ Darrow Mazda! They went the extra mile and I left with my New car within 2 hours of very helpful!! Truly enjoyed my first buying experience with Russ Darrow Mazda! They went the extra mile and I left with my New car within 2 hours of walking through the front door!! 10 out of 10!!! More
Very friendly staff and very willing to help. If one staff member did not know answer to my question, they were quick to find someone who did. Would definitely go here for future car buying needs. staff member did not know answer to my question, they were quick to find someone who did. Would definitely go here for future car buying needs. More
Quick and very professional and the new location looks great! It was a pleasure to visit this location and everyone was very attentive . Thank you great! It was a pleasure to visit this location and everyone was very attentive . Thank you More
Joulian Gomez gave excellent service. Very patient. Explained clearly. Was very upfront with all the numbers and made the buying experience so awesome that’ll I’ll only buy Mazda from him. Superb servi Explained clearly. Was very upfront with all the numbers and made the buying experience so awesome that’ll I’ll only buy Mazda from him. Superb service! More
Fast service. Got an appointment for an oil change in a day which was good. Convenient location to my home. Also got a coupon for a discount which was nice. day which was good. Convenient location to my home. Also got a coupon for a discount which was nice. More
Very professional service. Everyone at the dealership goes out of their way to guarantee you have the best possible experience. No regrets for choosing Russ Darrow. goes out of their way to guarantee you have the best possible experience. No regrets for choosing Russ Darrow. More
My check engine light came on, I called Mazda they said bring it in and we'll give you a loaner. Great service 👍 they reset it and I had my car back same day. They greeted me the minute I drove in, great bring it in and we'll give you a loaner. Great service 👍 they reset it and I had my car back same day. They greeted me the minute I drove in, great job Danny 😊 More
Horrible experience and terrible service. I will not be returning here. I was lied to and everything was a mess. I do not recommended this dealership at all. returning here. I was lied to and everything was a mess. I do not recommended this dealership at all. More
Great service as always! My vehicle was having some issues and Danny from service took great care of us yet again. I have 3 little kids so we need a loaner when we drop mine off and he had a cx9 start issues and Danny from service took great care of us yet again. I have 3 little kids so we need a loaner when we drop mine off and he had a cx9 started and waiting for me to be able to swap car seats quick and be on my way. He’s also been able to work well with my extended warranty company to get things covered. I know how hard that can be sometimes. Though getting your car repaired is never any fun, Russ Darrow Mazda service makes it as stress free as possible. :) More