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Russ Darrow Mazda of Madison
Madison, WI
447 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 447 reviews
March 19, 2021
Julian was very friendly, very helpful, and no pressure which I very much appreciated! I think he is a very good sales associate! Don’t let him go! which I very much appreciated! I think he is a very good sales associate! Don’t let him go! More
by Judy
Employees Worked With
Julian Betancourt-Valbuena
March 12, 2021
Absolutely wonderful experience!!! Dylan was awesome and very helpful!! Truly enjoyed my first buying experience with Russ Darrow Mazda! They went the extra mile and I left with my New car within 2 hours of very helpful!! Truly enjoyed my first buying experience with Russ Darrow Mazda! They went the extra mile and I left with my New car within 2 hours of walking through the front door!! 10 out of 10!!! More
by hernandezjodie6
Employees Worked With
March 02, 2021
Very friendly staff and very willing to help. If one staff member did not know answer to my question, they were quick to find someone who did. Would definitely go here for future car buying needs. staff member did not know answer to my question, they were quick to find someone who did. Would definitely go here for future car buying needs. More
by Runbikefar
Employees Worked With
February 12, 2021
Quick and very professional and the new location looks great! It was a pleasure to visit this location and everyone was very attentive . Thank you great! It was a pleasure to visit this location and everyone was very attentive . Thank you More
by Mazda
Employees Worked With
January 31, 2021
Joulian Gomez gave excellent service. Very patient. Explained clearly. Was very upfront with all the numbers and made the buying experience so awesome that’ll I’ll only buy Mazda from him. Superb servi Explained clearly. Was very upfront with all the numbers and made the buying experience so awesome that’ll I’ll only buy Mazda from him. Superb service! More
by Jaimie T.
Employees Worked With
Joulian Gomez
January 22, 2021
Fast service. Got an appointment for an oil change in a day which was good. Convenient location to my home. Also got a coupon for a discount which was nice. day which was good. Convenient location to my home. Also got a coupon for a discount which was nice. More
by SpecialK
January 19, 2021
Very professional service. Everyone at the dealership goes out of their way to guarantee you have the best possible experience. No regrets for choosing Russ Darrow. goes out of their way to guarantee you have the best possible experience. No regrets for choosing Russ Darrow. More
by Rosie
Employees Worked With
Other Employees :
Brian Hunter,, Kelsey Postlewaite, Nick Wigglesworth, Brian Surita, Aaron Thompson, Alexander Bendt
January 14, 2021
My check engine light came on, I called Mazda they said bring it in and we'll give you a loaner. Great service 👍 they reset it and I had my car back same day. They greeted me the minute I drove in, great bring it in and we'll give you a loaner. Great service 👍 they reset it and I had my car back same day. They greeted me the minute I drove in, great job Danny 😊 More
by sheilaskrede
Employees Worked With
Danny
January 13, 2021
Horrible experience and terrible service. I will not be returning here. I was lied to and everything was a mess. I do not recommended this dealership at all. returning here. I was lied to and everything was a mess. I do not recommended this dealership at all. More
by Anonymous
Employees Worked With
Nick Wigglesworth, Brian Surita, Aaron Thompson
January 13, 2021
Great service as always! My vehicle was having some issues and Danny from service took great care of us yet again. I have 3 little kids so we need a loaner when we drop mine off and he had a cx9 start issues and Danny from service took great care of us yet again. I have 3 little kids so we need a loaner when we drop mine off and he had a cx9 started and waiting for me to be able to swap car seats quick and be on my way. He’s also been able to work well with my extended warranty company to get things covered. I know how hard that can be sometimes. Though getting your car repaired is never any fun, Russ Darrow Mazda service makes it as stress free as possible. :) More
by Dre
Employees Worked With
