Russ Darrow Mazda of Madison

Great service. Efficient. Honest. Friendly. Loved the video of the work being done on our car in real time. I feel very confident having them work on my Mazda. video of the work being done on our car in real time. I feel very confident having them work on my Mazda. More

absolutely terrible experience. 0/10. I have never met such terrible people all in one place! Cannot believe how this business is still on its feet. such terrible people all in one place! Cannot believe how this business is still on its feet. More

Great place to buy and service your vehicle Staff are Great place to buy and service your vehicle Staff are knowledgeable and friendly Communication was great Patience when listening to the customers Great place to buy and service your vehicle Staff are knowledgeable and friendly Communication was great Patience when listening to the customers Addressing the issues More

Excellent customer service! Carly and Kyle went above and beyond for us! They were efficient, friendly, willing to go the extra mile to get our car in for service. beyond for us! They were efficient, friendly, willing to go the extra mile to get our car in for service. More

After trying to purchase a vehicle at a different dealership and having a really negative experience, we went to Russ Darrow Mazda and couldn’t be more happy with how we were treated. Kyle was our sa dealership and having a really negative experience, we went to Russ Darrow Mazda and couldn’t be more happy with how we were treated. Kyle was our sales person and was awesome to work with. The vehicle we were interested in wasn’t fully prepped and ready to be test driven. He called us right away when it was ready. When we got there, this used car was well detailed and clean. When we decided to purchase the vehicle, we got straight forward pricing, no dealer shenanigans and everything was quick and easy. Each person we met in the process was friendly and personable. We would highly recommend Kyle and this dealership if you are in the market for a car. More

Jesse, Mark, and the whole team were a pleasure to work with! Seriously made me feel welcomed, answered any and all questions I had, and made sure I got exactly what I was looking for. with! Seriously made me feel welcomed, answered any and all questions I had, and made sure I got exactly what I was looking for. More

I knew what I wanted walking in. Dylan was awesome and worked hard to get me a great deal on my new CX-9. I was in and out in about 2 1/2 hours. worked hard to get me a great deal on my new CX-9. I was in and out in about 2 1/2 hours. More

Excellent experience! Dylan did a wonderful job finding us the right car at a fair price! Zach did a great job finding the right lease payment! us the right car at a fair price! Zach did a great job finding the right lease payment! More

This was the best car buying experience. They took care of everything with ease. They work with you to get what you want. Thank you! of everything with ease. They work with you to get what you want. Thank you! More

Our salesman Dylan is very nice. When we were almost done signing the lease papers I noticed on a form it showed the color is white. I am leasing a red Mazda. Someone wrote down the wrong vin number. T done signing the lease papers I noticed on a form it showed the color is white. I am leasing a red Mazda. Someone wrote down the wrong vin number. This was not caught by the salesman or the finance manager. That is a huge mistake! We had to start all over again signing the papers with the correct vin number. This was a very inconvenient for us. More