Russ Darrow Mazda of Madison

Great experience in our purchase of CX-30. Kyle was always available to answer questions. Personalized experience. Entire staff following COVID-19 precautions. New dealership is very modern and we always available to answer questions. Personalized experience. Entire staff following COVID-19 precautions. New dealership is very modern and welcoming. More

My experience at the brand new Russ Darrow was excellent, super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable super. Wes and Barbara were very fun to work with. Super clean and brand new shop and i really plan on coming back to them as they seem very reliable and high tech. More

Was able to get an appt that was convenient for me. Like that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service that they do a vehicle inspection prior to work and then Daniel reviewed this with me. Asked if I had questions at that time as well as when service was done. Very thorough. More

Fast, courteous and efficient. Top notch as far as making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. making appointment and service. The only concern, mention a price when asking/adding on a service to oil change. More

Excellent customer service and efficiency. Using video to show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and w show/communicate recommended maintenance was superb. Completely contactless and safety guidelines followed. First time using their service dept and will definitely go again. More

They got my car in quickly and gave it a fair assessment. Got me back on the road that same day. Thanks you so much! Got me back on the road that same day. Thanks you so much! More

Crystal was very helpful, if she didn’t know an answer she found out. No pressure and provided many options. Spent as much time as needed with no rush. she found out. No pressure and provided many options. Spent as much time as needed with no rush. More

My experience at Russ Darrow Mazda of Madison was great. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. They did repairs for my car.. The customer service at at Russ Darrow was incredible and the employees were very friendly. More

Very friendly service. Staff not pushy or trying too hard to sell. Very flexible in timeframes and would highly recommend for anyone looking for a good dealership. to sell. Very flexible in timeframes and would highly recommend for anyone looking for a good dealership. More