Russ Darrow Mazda of Madison

Our salesperson Julian and Mr. Gilbertson were very knowledgeable and helpful. We felt they truly cared about meeting our needs versus just selling us a car. knowledgeable and helpful. We felt they truly cared about meeting our needs versus just selling us a car. More

Russ Darrow Mazda was clean and beautiful. Mark, Crystal, and Joulian were very accommodating and easy to work with. I would recommend this dealership, and the sales and finance team to others. and Joulian were very accommodating and easy to work with. I would recommend this dealership, and the sales and finance team to others. More

Daniel was knowledgable and friendly! He kept me updated on the progress of my vehicle while it was being serviced. Facility is warm and inviting! on the progress of my vehicle while it was being serviced. Facility is warm and inviting! More

No complaints I did not know you had moved and I called No complaints I did not know you had moved and I called after arriving to old location and was allowed to drive to new location No complaints I did not know you had moved and I called after arriving to old location and was allowed to drive to new location More

The new facility is beautiful! Love all of the windows and natural light. Staff was friendly and helpful. I was offered a beverage right off the bat and was assisted with making the cup of coffee. My w and natural light. Staff was friendly and helpful. I was offered a beverage right off the bat and was assisted with making the cup of coffee. My wait time was reasonable. I didn't look at the video they made while working on & evaluating what other repairs are needed, but the concept is cool! I'll be back for my next regular service in June 2021! More

Customer service was amazing! I felt comfortable and well taken care of. Dealership was clean and the new building was really impressive! I definitely will be back!! taken care of. Dealership was clean and the new building was really impressive! I definitely will be back!! More

The employees at Russ Darrow did a great job of getting my car in for service quickly and completing the service quickly. They did an inspection of the brakes which revealed that I need to bring my car bac my car in for service quickly and completing the service quickly. They did an inspection of the brakes which revealed that I need to bring my car backFor further service. I enjoyed my chat with Barbara during my stay in the waiting room! Overall, great job! More

Excellent experience and service with Wes from Russ Darrow Mazda Service. Polite, professional, and a nice guy! Excellent help with our repair, and just a great experience overall! Darrow Mazda Service. Polite, professional, and a nice guy! Excellent help with our repair, and just a great experience overall! More

As always, the service was excellent. They were even able to get me in for service on the same day I called for an appointment. able to get me in for service on the same day I called for an appointment. More

I had a very nice experience today when bringing my car in for an oil change and “winter readiness.” Everyone was polite and friendly, and I had a very nice talk with the woman at the front desk!! Thank yo in for an oil change and “winter readiness.” Everyone was polite and friendly, and I had a very nice talk with the woman at the front desk!! Thank you! More